Recruit high-quality participants, fast

Qualified participants lead to great insights. Find your perfect match from our 5+ million panelists!
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Target professionals and consumers in any niche
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Same day matching for most audience segments
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One simple tool to source, screen, schedule, and incentivize
Target professionals and consumers in any niche
Same day matching for most audience segments
One simple tool to source, screen, schedule, and incentivize
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Research Hub is free to start.
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trusted by research teams at
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Recruit research participants in hours, not weeks
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Source from our audience of 6 million quality participants.
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Target by profession, location, demographics, or any criteria you choose.
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Fast, affordable, flexible. Pay only for completed sessions.
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Discover your single source of truth for participant management
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Quickly recruit your own users with customizable tags, filters, email templates, and more.
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Automatically track participant research history to choose the best candidates for each study.
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Build your panel with CSV uploads or your customizable opt-in form.

Industry leaders rely on User Interviews

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“A recruitment
game changer.”

User Interviews has climbed to the #2 spot by solving one of the biggest headaches in research: finding the right people to talk to.

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"It has drastically increased the pace at which we can turn around research and reduced the manual steps in our flow. This is a tool I highly recommend!”

– Kaylee K., Research Ops Specialist | Houghton Mifflin Harcourt
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“It helps our team perform rapid recruitment at scale when we want to recruit people who are not current HP customers.”

-Pedro O., Senior Experience Research Manager | HP
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“Quality of participants is much better than other platforms. The demographic and background information is rich and helps to understand the participants better. Customer service has been exemplary.”

-Nivi S., Principal UX Researcher | Citizens Bank
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How it works

Recruit participants and automate research

Target niche audiences

Precisely target audiences with a wide range of demographic, professional, behavioral, and technical criteria.

Reach hard-to-find professional segments that go beyond job-title targeting to layer on skills, seniority, industry, and custom requirements.

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Screen candidates

Find best-fit participants with our powerful screener surveys.

We support skip logic, advanced question types, video screening, and automatic qualification.

Verify matches with access to rich profile data, social media links, and double screening.

product shot of building screener surveys inside User Interviews

Schedule sessions

Connect your calendar to enjoy hands-off, rules-based research scheduling.

Let our system automatically book sessions for you, your participants, and every member of your team.

We even handle rescheduling and reminders to eliminate any manual coordination.

product shot of team scheduling inside UI, where you can view and select permissions for multiple researchers' calendars

Conduct research seamlessly

Run research stress-free using your tool of choice.

Our platform is compatible with any research method or testing tool, and we have direct integrations with many popular tools to make meeting links and task tracking a breeze.

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Incentivize participants

Reward your participants the easy way.

Trigger a dozen (or a thousand) incentive payments in just a few clicks to participants in over 200 countries, with 1,700+ redemption options, and with all currency conversion and localization handled by us.

a product shot of how to pay out incentives to participants inside UI

“I work in B2B SaaS and have struggled for years to get good interviewees with niche experience that aren't already customers. 

Two weeks on [User Interviews] and I have had 4 interviews with people with outstanding experience (i.e. one interviewee had 20+ years working in our target role in an ICP enterprise business). I'm honestly blown away.

-Alec L. on Trustpilot
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Audience Targeting

Target just about any niche

Get on-demand access to our massive network of research participants. Target professional segments, demographic groups, consumer behavior, or any niche audience you’re looking for.

Professional panel stats:

  • 73,000 unique occupations
  • 140 industries represented
  • 23,000 targetable skills
  • 230,000 business owners

Real recruits:

  • 12 CMOs or marketing VPs at ecommerce brands with $5M+annual revenue to give feedback on a BI platform
  • 7 DevOps engineers who regularly deploy containers to Kubernetes for an unmoderated prototype test on LookBack
  • 400 product designers who regularly use visual collaboration tools to take an 9-minute survey on Qualtrics
  • 10 decision-makers who work in the energy management space in India to participate in 1-1 interviews
Professionals
Recruitment criteria
  • Professional
  • Job titles
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Senior|
Senior Software Engineer
Senior Product Manager
Senior Account Executive
Senior Designer
...
  • Skills
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  • Company size
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  • Employment status
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  • Industry
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  • Seniority
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  • Small business owner
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  • Type of income
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  • Location
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  • Additional requirements (Must use agile project management software e.g. Jira)

Consumer panel stats:

  • 8 countries and all 50 U.S. states represented
  • 53% full-time employed, 73% attended college, 57% homeowners
  • 79% acquired through word-of-mouth or social channels
  • 4.92% monthly panel growth rate

Real recruits:

  • 32 active home buyers to participate in a virtual service demo and 1:1 interview for a financial aid product
  • 28 Minnesotans aged 45-65 who eat cereal and prioritize health for in-person product sampling and focus group
  • 35 members of the LGBTQIA+ community who have sought electrolysis for a healthcare innovation survey
  • 20 young Indian urbanites who purchase a specific brand of bottled water for a “think aloud” unmoderated brand study
Consumers
Recruitment criteria
  • Demographic
  • Age
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  • Children
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  • Gender
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  • Home owner
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  • Household income in USD
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  • Level of education
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  • Living situation
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  • Marital status
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  • Race/ethnicity
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  • Employment status
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  • Type of income
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  • Location
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  • Technical
  • Browsers
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  • Computer OS
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  • Smartphone OS
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  • Tablet OS
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Top Recruiting Features

Fine-tune your recruit and prevent fraud

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Advanced fraud prevention

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Fraud detection model trained on 20 million unique data points
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Built-in protections proactively safeguard vulnerable studies
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Researcher tools and expert support for fast fraud response
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Fast, AI-powered matching

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Smart matching algorithm predicts most qualified participants
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Rich participant data set built over a decade of recruiting
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Optimized study matching to reach the most qualified applicants
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Powerful screening

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Screener surveys with advanced question types and skip logic
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Double screening including participant video upload New
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Communicate custom requirements for a highly-curated recruit
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Participant verification

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Links to participants' social profiles for professional verification
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Rich profile data on every user, so you know exactly who's in your study
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Automatic qualification (for speed) or manual qualification (for control)
HOW IT WORKS

Build a research panel and manage participation in interviews & user studies

Hub dashboard
Hub researcher team calendar view
participant view of a study inviteparticipant profile
data consent notice cardHub invite options
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Automate research

Speed up research with an automated and collaborative workflow.
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Screener surveys
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Scheduling tool
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Incentive distribution
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Email automation
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Research tool integrations
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Collaboration features
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Standardize research

Make research consistent with customized branding and templates.
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Custom branding
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Email themes
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Email & page templates
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Custom domains
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Sender profiles
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Data consent notice
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Curate panel

Democratize research with panel management and self-serve recruiting.
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Participant CRM
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Smart search & filter
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Contact rules
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Opt-in forms
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Nurture campaigns
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Unlimited seats & user permissions
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Enrich panel

Scale research with a data-rich panel and governance.
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Data integrations
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Participant API
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Dynamic segments
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PII masking
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Activity & spend reporting
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Multiple teams & panels
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"User Interviews has completely removed any of the friction aspect of research. Before we onboarded User Interviews, we were using this horrendously complex mishmash of free softwares. What it does is take away all of the horrible, hard, time-consuming parts of user research.

It’s the best out there in terms of B2B CRM end user management, without question."

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- Nathan Jones, Senior Product Designer, nCino
Read the case study
Use Cases

Panel management software that empowers cross-functional teams to learn from users

Research Operations

Supercharge research ops and promote good governance. Gain total control over how research gets done, organization-wide.
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Set communication standards
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Ensure data quality, consent & user privacy
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Enable the team with templates
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Grow & nurture an opt-in panel
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Research Teams

Scale research quality, velocity, and impact. Pinpoint the right users for your study and speed up recruitment with time-saving automations.
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Target best-fit users with segments & screening
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Integrate with popular user research tools
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Automate the not-so-fun parts of research
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Collaborate with stakeholders in-app
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Product Teams

Make customer research a habit. Get fast access to high quality user insights at every point of product decision-making.
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Streamline research logistics
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Access pre-screened panel members
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Run continuous discovery recruiting
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Invite the product squad to observe sessions
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Book a call with our research sales consultants to discuss your team's research needs

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Demo the platform
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Launch a premium free trial
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Preview our product roadmap
Book a demo
Integrations

Bring your own tech stack and plug into User Interviews

Research Hub is the most open, connected, and flexible research CRM on the market. We have integrations with many survey tools, calendar apps, and user research platforms.

Connect to popular user research tools like Qualtrics, Sprig, and Lookback, enrich panel data with Zapier and Census, and automate interview scheduling with Zoom, Google, and Microsoft integrations (coming soon).
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ENTERPRISE FEATURES

Recruiting, logistics, and support at scale

Customize User Interviews for your team's needs with enterprise features like...
SSO/SAML
Extra layers of participant screening
Security review
Custom contact terms
To learn how other teams at 
Recruit
are saving time, budget, and effort with User Interviews,
book a time to chat
.