Help & Support

I completed a study. When can I expect payment?

Way to go on completing a study—we hope you enjoyed it.

We allow researchers up to 10 business days to record participation and issue incentives. Most researchers will issue incentive payments within this timeline, if not sooner.

If 10 business days have passed since your session and you have not received your incentive, email support@userinterviews.com for assistance.

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