When you report a problem to our Support team, capturing and sending an image of your computer screen can often help us resolve your issue. The process to take a screenshot depends on your computer, and how you’re reaching out to us.
Once you've located the item you want to capture, find your device in this list and follow the steps to take a screenshot.
Following the instructions above, attach your image to your email when you submit a request for support help. All support questions can be emailed to firstname.lastname@example.org.