How teams learn from customers and users

Study type
1-on-1 Interview
Study format
Online
Compensation
$45 choice of dozens of digital gift cards
Session length
35 minutes
Description

We’re conducting research to understand how product, research, and marketing teams learn from customers and users today.

We’re interested in how teams decide what to research or test, the methods they use, what tends to be difficult or time-consuming, and how newer tools are changing the way research gets done.

During this 35-minute conversation, we’ll ask about recent research or testing projects you’ve been involved in, how your team gathers feedback, and where you see opportunities to make the process faster or more effective.

We’re looking for people who are actively involved in customer or user research, product development, marketing research, consumer insights, or related work.