Would You Book Here? A Hospital Website Study

Study type
1-on-1 Interview
Study format
Online
Compensation
$65 choice of dozens of digital gift cards
Session length
30 minutes
Description

We're looking for people who have searched for a doctor or specialist online in the past 6 months — whether for yourself or someone in your family.

In this 25–30 minute remote study, you'll look at a real hospital website and share your thoughts out loud as you browse. There's no right or wrong way to do it — we genuinely want to hear what stands out, what's confusing, and what you'd do next if this were a real situation.

The session is conducted over Zoom and requires you to share your screen. You don't need any special knowledge or preparation — just show up and be honest.
Your feedback directly shapes how we improve the website experience for patients and families.