Do you work at a retail bank or credit union? We want to learn from branch banking professionals about their day-to-day workflows, challenges, and how the retail banking experience is evolving. If you work in a customer-facing role at a bank branch, we'd like to hear from you.
This study requires video participation. Please ensure you are in a quiet, well-lit location, free from distractions and background noise, and keep your camera on for the entire session. Sessions without quality video participation will not be considered complete.