Researching & Evaluating Customer Support Software: Share your experience

Study type
1-on-1 Interview
Study format
Online
Compensation
$250 choice of dozens of digital gift cards
Session length
60 minutes
Description

We're conducting 60-minute interviews to understand how people research and evaluate business software. We're interested in the full process - how you gather information, compare options, and make decisions. There are no right or wrong answers, we're interested in how you naturally approach things. We may ask you to share your screen to show us how you go about researching options.