Online shopping habits + returns (UK)

Study type
1-on-1 Interview
Study format
Online
Compensation
$20 choice of dozens of digital gift cards
Session length
30 minutes
Description

We’re running a quick 15–30 minute remote interview to understand how people shop online - from browsing and buying through to delivery and returns.

You’ll be asked about your usual shopping habits, what influences your decisions, and what’s smooth vs frustrating. No prep required, just bring your honest opinions. Conducted via video call.