Quality & Logistics: Evidence gathering in claims, Audits or Holds (Recalls)

Study type
1-on-1 Interview
Study format
Online
Compensation
$50 choice of dozens of digital gift cards
Session length
45 minutes
Description

We want to confirm how difficult and time-consuming it is for quality professionals to collect compliance data across disjointed channels, specifically measuring if the pain of tracing manufacturing histories backwards during a critical product hold or an OEM claim investigation is severe enough to justify adopting a dedicated automated orchestration tool.