Understanding the Admin Experience: Assigning Bank Roles and Access

Study type
Unmoderated Task
Study format
Online
Compensation
$20 choice of dozens of digital gift cards
Session length
10 minutes
Description

We’re looking to learn from professionals who have experience assigning and updating user roles and access in a bank platform (e.g., onboarding new users, modifying existing access, and reviewing role/permission options before confirming).

If selected, you will be invited to participate in a short unmoderated activity asking for feedback on two different potential workflows selecting and assigning a role for a bank user. The study should take 10 minutes max.

So please - don't be shy! Get involved and help us better understand your needs so we can improve the assignment selection process for all professionals like yourself!