We're speaking with people who work in mortgage servicing, including escrow, borrower operations, customer experience and product teams at servicers, subservicers and servicing technology providers. We'd like to learn how your team handles the parts of servicing that depend on borrowers and third parties, what's changed over the past year, and where the biggest operational headaches are.
The researcher may follow up via message, email, or phone to confirm if you're a fit for the study. Be sure to answer!