Retail store support study: L2 and L3 or HQ support

Name: Retail store support study: L2 and L3 or HQ support
Start: 2026-10-22T03:45:00-04:00
End: 2026-10-23T08:15:00-04:00

Study type: 1-on-1 Interview
Study format: Online
Compensation: $120 choice of dozens of digital gift cards
Session length: 60 minutes
Description: We're learning how teams support retail stores and restaurants when something stops working and raise a case or request for help in fixing it. This is a 60-minute remote conversation. There are no right or wrong answers.