We are conducting anonymous interviews with professionals involved in CX Assurance & Monitoring solutions at their organizations to learn about the current needs and future opportunities for this category of solutions.
If you are involved in a decision-making process or actively managing solutions, CX assurance, and monitoring, such as IVR performance monitoring, QA testing, SIP performance, and similar testing and monitoring, we would appreciate hearing your perspective.
The researcher may follow up via message, email, or phone to confirm if you're a fit for the study. Be sure to answer!