We are looking for professionals who work for manufacturers of physical products, or for companies that provide product-support services on a manufacturer's behalf. This paid study explores how product-related requests, claims, and cases are reviewed and resolved inside your organization. The session will also include reviewing a few early-stage product concepts and sharing your candid reactions.
Qualified participants receive $125 for a 60-minute video interview. Sessions are held by video conference with cameras on. There is no preparation and there are no right answers; we are interested in your real day-to-day process.
To help confirm eligibility, participants will be asked to provide a professional link, such as LinkedIn or a public work profile.