Walkthrough of Application Experience

Study type
1-on-1 Interview
Study format
Online
Compensation
$200 choice of dozens of digital gift cards
Session length
60 minutes
Description

During today’s session, we will review a hypothetical application experience, so I ask that during our time today, you keep an open mind – since we will not be applying for anything, this is purely a research conversation.

I want you to imagine that you have started the onboarding process and are setting up your account, to process payments through the platform you sell products/services through. We will not be applying for anything today – I’d just like us to use this scenario as you provide feedback on the flow we will be walking through today.