We're seeking your hands-on evaluation of an online service. We'll invite you to an initial onboarding interview (45 minutes) from your computer, with your smartphone handy. We may ask you to share your screen with us during the session and/or to view and react to what you see on the screen. After that, we will ask you to keep a diary of your experiences from using an online service for 12 days. Then, we will invite you to a final interview to share your experiences. Finally, we will ask you to complete a brief online questionnaire. Thank-you incentives will be distributed at the end, once all participants have completed the study.
The researcher may follow up via message, email, or phone to confirm if you're a fit for the study. Be sure to answer!