CRUX
A chance for senior leaders to meet, mingle, and map what lies ahead for their teams. CRUX will feature keynotes, case studies, and breakout sessions, plus a DJ and local fare.
Come for the exclusive networking; stay for the strategic insights.
All times are Central
11:30am-12pm
12-12:30pm
12:30-12:50pm
Basel Fakhoury, CEO & Co-Founder, User Interviews
Erin May, CMO, User Interviews
12:50-1:40pm
How can research teams keep pace with the speed of innovation, while ensuring quality of craft? Leaders from design, innovation, and product share their strategies for building influence and adapting to the business landscape of tomorrow.
Antonio Garcia, Human-Centered Innovation Leader
Dane Howard, VP of Product Design, G2
Oscar Wang, EVP Transformation Strategy Practice, Bounteous
1:40-2:15pm
2:15-2:50pm
Learn how Sky UK's research team built a program to get insights in front of stakeholders before they knew they needed it. Jon shares how re-tooling, recruitment, and repositories are powering faster customer discovery and learning.
Jon White, Lead UX Researcher, Sky UK
2:50-3:20pm
ReOps leaders share how they're building systems to anticipate the insight needs of their stakeholders, from designers to product managers. They'll also discuss the growing role of AI and how ReOps can mature to a strategic partner.
Kirsten Clemens, Sr. UX Research Operations Program Manager, Microsoft
Casey Gollan, Design & Engineering Manager UX Insights + Enablement, IBM
Katie Leyden, Research Director, Bold Insight
Kevin Pinkley, Research Operations Manager, Dropbox
3:20-3:30pm
3:30-3:50pm
A sneak peek at the ways User Interviews is making it easier and quicker to launch reliable, rigorous user research across any organization.
Dennis Meng, CPO & Co-Founder, User Interviews
3:50-5:20pm
In this training, we'll learn how improvisation, audience analysis, and narrative framing can bring data to life, energizing our stakeholders.
5:20-5:30pm
Erin May, CMO, User Interviews
5:30-7:30pm
The event is full. For any questions or to be added to the waitlist, please contact Events Manager, Jackie MacRobert, at jackie@userinterviews.com
"Chicago is a town, a city that doesn't ever have to measure itself against any other city. Other places have to measure themselves against it. It’s big, it’s outgoing, it’s tough, it’s opinionated, and everybody’s got a story." —Anthony Bourdain
Sitting between the Great Lakes and Mississippi River, Chicago helped propel the U.S. from a fledgling nation to a global powerhouse, providing infrastructure and innovation (like reversing the flow of its famous river) to connect and empower the country’s people.
Leaders across UX, including Research Operations (ReOps), user research, and product/design research teams.
CRUX is free to attend, but spots are limited!
Programming is scheduled from 12-5p CST. And we hope you’ll join us for a post-conference cocktail reception.
If you have questions about the event, please reach out to Jackie MacRobert at jackie@userinterviews.com
