Browse Researcher Support

Use redirects to track participant progress on unmoderated tasks

Using testing tools for unmoderated research? Set up integration redirects to track participant progress on surveys or tasks.

Set your availability and manage your research calendar

How to add and edit sessions on your project calendar for seamless scheduling across distributed teams and various study types.

Set a time limit for participant responses

Set a time limit window for participants to complete unmoderated tasks

How to launch a new project

Learn how to launch a project in User Interviews

Schedule a demo of User Interviews

Book a demo of our product for you and your team.

AI Recording, Transcription, and Session Analysis for Moderated Interviews

Easily review your moderated 1:1 interviews with video recordings, searchable transcripts, and session breakdowns all within User Interviews

Create a Researcher account

Ready to get started recruiting with User Interviews? Here’s how to set up your account and login.

Edit your Researcher account details

How to edit the contact, billing, availability, integrations, and other details on your Researcher account.

What tools do you recommend for conducting user research?

Tools for conducting user research

Get product validation within a day with User Interviews

How do I create and edit email themes?

Our email themes allow you to create emails that reflect your brand.

Best practices for setting up an unmoderated study in Research Hub

Did you know you can run surveys & usability tests with User Interviews? Learn how to recruit & manage participants for unmoderated studies.

Set up roles and permissions for your team

Ensure the right level of access with team roles and permissions

Set up approved payment methods for your team

Designate which payment methods your team can select at project launch

Live chat with our project support team for real-time help

Reach out to our support team in-app and get quick real-time support!

How to navigate User Interviews

Learn the ins and outs of our unified workspace for research design and panel management.