Customers Stories

From cutting edge startups to well-established enterprises that value customer insight, thousands of teams rely on User Interviews to fuel their growth and innovation through fast access to quality participants.

“Our team really likes using Hub! An analysis of our previous workflow versus recruitment through User Interviews estimated a savings of over 2.5 hours per project."

-Miranda Fitts | Manager, Research Operations | Zendesk
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"User Interviews has completely removed any of the friction aspect of research."

-Nathan Jones | Senior Product Designer | nCino
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“User Interviews has been really great for recruiting highly specific profiles. We haven’t had any no-shows, there’s been a great participant response rate—it’s been a really smooth process and a positive experience.

-Hannah Nursalim | Microsoft Edge
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"I can deploy a study and have it filled in less than 24 hours. I can choose the participants. I get to pick who I would like for research.

-Josh Kaeding | Lead UX Researcher | Limbix Health

“They source people we want for generative and evaluative research across the nation, but more importantly we’re able to put our actual users into the recruiting funnel. All of this happens within a couple of days.

-Chad Aldous | Co-Founder & Head of Design | rentable

User Interviews has quickly become an invaluable partner for our ongoing UX research needs. The amazing team of consultants has worked quickly and tirelessly with us to ensure high quality participants for our sometimes elusive target audience.”

-Elizabeth Klann | Senior Design Researcher | Think CERCA

Customer Stories

How UX giant, Nielsen Norman Group (NN/G), sources specialized research participants at scale with User Interviews—without compromising quality.
Industry
Agency
HQ
Remote
size
50
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Learn how Atlassian built a custom accessibility panel with Research Hub, to power their inclusive design practice and build usable product experiences for their diverse customer base.
Industry
Technology
HQ
Sydney, Australia
size
12,000
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Learn how global creative agency Saatchi & Saatchi target niche audiences from the User Interviews panel when conducting research for some of the world's most iconic brands.
Industry
Agency
HQ
Los Angeles
size
6,500
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Discover how Intuit scaled research fast by combining AI-powered analysis with User Interviews' panel management—unlocking rapid insights to drive product decisions.
Industry
Technology
HQ
Mountain View, CA
size
18K+
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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User Interviews enables Calendly to integrate with Sprig to solve onboarding research challenges.
Industry
SaaS
HQ
Atlanta, GA
size
540
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Research Hub allows nCino to remove friction in their research and make research a foundational part of their design process.
Industry
Technology
HQ
Wilmington, NC
size
1,650
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Zendesk’s Research Operations team introduced Research Hub to help democratize access to customers and enable self-serve research recruiting.
Industry
SaaS
HQ
San Francisco
size
5,450
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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How the Microsoft Edge Browser UX Research team uses Recruit from User Interviews to quickly find and schedule qualified research participants for targeted studies.
Industry
Technology
HQ
Redmond, WA
size
160,000
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Learn how thoughtbot uses Recruit to seamlessly identify and qualify interview participants and schedule them on a wide variety of client projects.
Industry
Technology
HQ
US & UK
size
100
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Pay-per-mile car insurance provider, Metromile, streamlines research with their own users with Research Hub from User Interviews.
Industry
Insurance
HQ
San Francisco, CA
size
225
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Enterprise content services platform, Egnyte, builds an integrated approach to research with User Interviews.
Industry
SaaS
HQ
Mountain View, CA
size
300
products used
Recruit logoResearch Hub logo
Recruit logoResearch Hub logo
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Don't take our word for it

G2 reviewers think we're pretty swell. And our customers rely on our research recruiting, logistics, and CRM tools to deliver all kinds of customer insights across dozens of methods. Check out our case studies below.
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trusted by research teams at

The complete research recruiting platform

Find participants from
Our
panel,
Your
panel, or both

Find participants from our panel, your panel, or both

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participant recruitment

Find qualified participants, fast

  • ✔ Target professionals & consumers in any niche
  • ✔ Match within hours, not weeks
  • ✔ AI-powered matching & fraud detection
Explore Recruit
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Participant CRM

Talk to your users without friction

  • ✔ Invite real users to research studies
  • ✔ Build user panels and enable self-serve recruiting
  • ✔ Automate scheduling, incentives, consent & contact rules
Explore Research Hub