user interviews blog

real-world research tips, trends, stories & interviews 

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Best Practices

Why User Research and Why Right Now?

Quantitative will show you what, qualitative will tell you why, both require you know who to ask what.

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Best Practices

Cultivating Empathy for Colleagues and Collaborators

User-centric design. Empathy. Design thinking. Contextual awareness. These skills and ideas help build great products, but they're also incredibly useful for building working work relationships.

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Interviews

Don't Get Too Attached to Outcomes in Your Research

This experienced UX researcher and designer shares her tools of the trade, thoughts on boring findings presentations, and one crazy war story.

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Interviews

Digging In and Figuring It All Out with Margaret Gray of MetaLab

Building a research program from the ground up, the funny thing about being a woman in tech, and using research to get clients on board with deeper, richer research.

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Interviews

First Acknowledge That You Know Nothing (And Other UX Research Lessons)

Why working across teams is crucial and what design thinking can bring to urban design with Joel Rosado of Braze.

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Avi Richards Human Computer Sunset

Interviews

Human-Computer Interaction as a Foundation for UX

HCI is an early academic area that built the modern user experience job market. This interview with Justine Aylmer, UX Designer at Emerge Interactive dives into why it's as relevant as ever.

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Interviews

Keeping Customers Front and Center with Emilia D’Anzica of WalkMe

Emilia shares her secrets to creating a winning customer experience, tackling digital adoption, and using data to understand what users need before they know they need it.

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User Interviews Collaboration Hero

Announcements

Collaboration has arrived [Product Announcement]

Now you can invite friends and coworkers to build and edit projects, select participants, and manage your research projects all in one place.

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Writing the perfect screener survey via Dustin Lee

Best Practices

How to Write Screener Surveys to Capture the Right Participants

Create a screener survey right from the start to capture the very best study participants

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Interviews

Adapting User Interviews On the Fly with Sarah Merlin of Invaluable

Meet Sarah Merlin of Invaluable, a product designer with a lot to say about managing user research for an ecommerce disruptor.

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Interviews

Getting Real, But Not Too Real, In User Interviews with Cat Ganim of Mylestone

Meet Cat Ganim, product manager at Mylestone, a startup that helps you recall your memories through chatting with a personal biographer about your photos.

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Interviewing users

Interviews

Becoming More Design Driven with Geordie Kaytes of Heroic

Read this interview with Geordie Kaytes of Heroic on going beyond the design thinking buzz to really build user-focused practices as an organization.

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Announcements

User Interviews and Lookback Partner to Deliver Complete User Research Experience [Product News]

Complete your user research stack with the Lookback + User Interviews partnership and offer.

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Interviews

Designing for Your User's Users with Tristan Harward of Appcues

Learn how Tristan Harward of Appcues stays focused on users, gets everyone involved in research, and his top onboarding mistakes to avoid.

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Announcements

Introducing "Other Side of the Table"

Our new series to highlight our favorite design thinkers and learn about how they approach user research.

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