User Interviews + SurveyMonkey

Targeted respondents for better survey insights

User Interviews and SurveyMonkey work side by side to deliver fast, reliable, survey responses.
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    User Interviews helps you recruit survey participants from a panel of 6 million
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    SurveyMonkey makes it easy to create, send, and analyze quick-turn surveys
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    Together, our integration powers seamless recruitment for survey-based research
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Solution comparison

Explore Research Platforms:
User Interviews vs. SurveyMonkey

What is SurveyMonkey?

SurveyMonkey is a cloud-based survey platform that enables users to create, distribute, and analyze surveys with ease. Popular with teams of all sizes, it's commonly used to collect customer feedback and run simple market research studies. SurveyMonkey supports multiple question types, skip logic, and custom branding for quick, low-complexity research.

Below, we compare User Interviews and SurveyMonkey for recruiting survey participants and running research.

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SurveyMonkey
Participant panel
User interviews

Deep bench built for qualitative research and surveys
Connect with real, vetted participants – not bots or professional survey-takers

  • 6 million participants available on-demand
  • Niche consumer segments and hard-to-find professionals
  • Target, screen, and double screen to find your perfect match
SurveyMonkey

Geared for fast, high-volume surveys
SurveyMonkey’s panel is built for quick-turn, large-scale surveys, not in-depth research.

  • Large, low-cost survey panel
  • Limited demographic targeting
  • High risk of low-quality or fraudulent responses, and bad data
Fraud prevention
User interviews

Multi-layer defense system
We protect your studies with layered quality checks that weed out bad actors and ensure every participant is real, relevant, and ready to engage.

  • Required identity verification, reverification, and profile vetting
  • Researcher tools to assess & control candidate quality
  • Our proprietary panel has the lowest fraud rates in the industry
SurveyMonkey

Limited safeguards
SurveyMonkey offers basic verification, but has much less control over participant quality as they use third-party panels.

  • Email and location verification
  • Detect speeding and duplicate responses
  • Limited transparency with heavy use of partner panels
Integration capabilities
User interviews

Built to work with your research stack
You’ve built out a tech stack you love and User Interviews is here to support that with integrations to survey tools, calendars, meeting software, and more.

  • Native SurveyMonkey integration
  • Integrations with dozens of other research tools including Qualtrics and Typeform
  • APIs for custom workflows
  • Calendar syncing
SurveyMonkey

Limited integrations for lean teams
While SurveyMonkey offers a few integrations, they may lack the extensibility needed for large or specialized teams.

  • Some analytics and CRM integrations
  • Export to Excel or Google Sheets
  • Limited API functionality
Survey design 
User interviews

Support for screener surveys
Identify the right participants before they ever enter your study with our powerful screener surveys.

  • Custom screeners with multiple question types and automatic qualification
  • Skip logic for complex screening
  • Optimized for routing to survey tools like SurveyMonkey
SurveyMonkey

Simple survey creation
SurveyMonkey is your go-to for fast survey creation with basic logic. Perfect for low-complexity research.

  • Drag-and-drop survey builder
  • Skip logic and simple branching
  • Basic templates for common use cases
Research methods
User interviews

Designed for qualitative and mixed methods
User Interviews is built to flex across all research methods: live sessions, usability testing, and continuous discovery.

SurveyMonkey

Great for lightweight feedback collection
SurveyMonkey works best for simple surveys – less ideal for complex or dynamic research needs.

  • Customer satisfaction (CSAT) surveys
  • Feedback surveys
  • Basic market research
Best for: 
User interviews
Sourcing qualified participants for surveys and other live or unmoderated research methods – especially when targeting niche or B2B audiences.
SurveyMonkey
Building and distributing simple surveys to collect customer feedback or conduct basic market research.
Disclaimer: This website is not affiliated, associated, authorized, or endorsed by SurveyMonkey.
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We’ll find the humans, you run the survey

Why User Interviews

Fast Access to Qualified Survey Respondents

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On-demand recruitment

Target professional segments, demographic groups, consumer behavior, technical characteristics, and find any niche audience from our 6M+ panel.
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Powerful research CRM

Unlock insights from your own users with advanced panel features like built-in scheduling, screening, and incentive management.
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Reduce ops overhead for lean research teams

Enable every researcher in your org to self-serve recruitment and automate research end-to-end including invites, scheduling, incentives, tracking, and study logistics.
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Global research record

Capture activity from every participant, every researcher, every study, every tool, every time – then use this rich data to scale up research with the right guardrails in place.
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Easy rollout & support

Get started fast – we’re simple to use out of the box, or endlessly customizable for enterprise organizations, and we provide exceptional support.
Your survey’s secret weapon? Us.

Because a beautiful survey means nothing if the wrong people are filling it out.

SurveyMonkey is beloved for its ease and speed, but let’s be real – the panel isn’t built for nuance. That’s where User Interviews steps in. We connect you with vetted, hard-to-reach audiences for real, human insight.

Use SurveyMonkey to collect and analyze feedback from participants you’ve recruited with User Interviews. Ensure you’re hearing from the right people, not just whoever clicks a link.

Together, these platforms combine light-lift survey creation with rigorous respondent targeting and screening, perfect for lean teams or anyone who’s ever said “we just need better people in our surveys.”

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How to Use SurveyMonkey & User Interviews Together

Our SurveyMonkey integration makes it easy to connect participant data with survey responses, without tab hopping and data exports. Just set it up once and you’re good to go.

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1. Use User Interviews to recruit and screen participants for your survey
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2. Connect your SurveyMonkey project so participants are seamlessly redirected
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3. Sit back and let our integration handle response tracking and incentive payments
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FAQ

How does SurveyMonkey work?

SurveyMonkey is an easy-to-use online survey platform that lets individuals and teams design, distribute, and analyze surveys. It’s a favorite for gathering fast feedback on everything from customer satisfaction to market research. While its drag-and-drop survey builder is great for quick creation, it may lack the advanced features needed for more complex research.

SurveyMonkey is ideal for small teams and low-complexity research. When participant quality matters, User Interviews is the must-have counterpart.

How are User Interviews and SurveyMonkey different?

SurveyMonkey helps you design and distribute surveys. User Interviews helps you find the right people to take them.

SurveyMonkey focuses on lightweight survey tools and basic logic. User Interviews powers advanced recruitment for surveys with deep audience targeting, custom screeners, and fraud prevention. Use them together to build a smarter, stronger research stack.

How can User Interviews and SurveyMonkey be used together?

With our native integration, you can connect high-quality recruitment directly to your SurveyMonkey surveys.

Here’s how it works:

  • Build a screener in User Interviews to qualify the right participants
  • Connect your SurveyMonkey project to automatically redirect participants to the survey
  • Let UI handle progress tracking, scheduling, communication, and incentives
  • Analyze survey responses in SurveyMonkey like you normally would
  • Easy to set up, no code required
Why do teams use both instead of choosing one?

User Interviews and SurveyMonkey solve different – but complementary – research problems. SurveyMonkey makes surveys quick and accessible. User Interviews ensures you're hearing from the right audience.

Together, we help teams run high-quality research without breaking the bank or burning time on manual logistics.

What kind of research projects are ideal for this duo?

This pairing is great for lean teams, feedback loops, and quick market research, where insight quality matters. Use User Interviews to recruit precisely for usability studies, product feedback, or brand research. Then, funnel participants into SurveyMonkey to capture at-scale insights.

Using SurveyMonkey and User Interviews together is especially helpful when genpop panels aren’t cutting it and you need better data from specific groups of people.