Who do you need insights from?

Recruit

Pay As You Go

For individuals and small teams with infrequent research needs.
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$40 / session

Pay for completed sessions, as you need them ?

Let's talk

Custom terms, contract, session volume
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Includes: ?
  1. Unlimited researcher seats
  2. B2C recruiting (Need B2B? See add-on below)
  3. Automatic scheduling and incentive payments
  4. 1:1 and bulk messaging
  5. Unlimited screener survey questions and pages
  6. Screener survey skip logic
  7. Zoom integration
Everything in Pay As You Go, plus: ?
  1. 15 sessions per month
  2. Unlimited rollover sessions
  3. Screener survey library
  4. Access to all previously recruited participants
Everything in Essential, plus: ?
  1. SSO / SAML support
  2. Security review
  3. Customizable contract terms and session volume
Recruit

Custom

For teams who do a high volume of research or have custom software and support needs. 
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Save up to 58% per session!
Recruit

Essential

For teams with an ongoing research practice. Includes 15 sessions per month with unlimited rollover.
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$250 / month

Billed annually
or $300 / month billed monthly ?

Power up your research sessions with add-ons

B2B Recruiting

Easily target participants with verified details like job title, industry, work email, and LinkedIn profiles.

With Pay As You Go
+ $40 / session
Per completed session ?
With Essential
+ $250 / month
Billed annually
or + $300 / month billed monthly ?

Double Screening

Get in touch with screener-qualified participants by email or phone before approving them for your research study.

With Pay As You Go
+ $20 / session
Per completed session ?
With Essential
+ $125 / month
Billed annually
or + $150 / month billed monthly ?

Document signing

Ensure participants sign your NDA, consent form, or other document before scheduling a research session.

With Essential
+ $125 / month
Billed annually
or + $150 / month billed monthly ?

Need help figuring out which plan is right for you?

Book a brief intro call with Steven or Kevin, our ace research consultants. We're certain they'll be able to help you decide!

Recruit FAQs

What if I go over my accrued sessions?

You will be charged at the Pay as You Go rate for any additional sessions. For instance, if you had 5 accrued rollover sessions heading into a new billing cycle, then you add 15 new sessions that come with your plan, and you use 22 sessions in the month, you’d pay $40 + any add-on fees x 2 sessions. So you pay your plan price + $80 for the month. If you need more than 15 sessions consistently, make sure to contact plans@userinterviews.com to talk about the best custom plan for you.

15 sessions a month? Unlimited rollover? How does that work?

Each month your team will accrue 15 sessions to use for any sessions completed with a UI participant. These sessions roll over month to month. They are yours to keep until you use them! A session is one completed interview or test with one participant. A session with multiple participants counts as multiple sessions. Number of participants = number of sessions.

What if I cancel my plan? Can I pause?

If you cancel your Recruit plan, you will lose any accrued rollover sessions. You can instead pause your plan indefinitely for $50/month to preserve access to any rollover sessions. Contact plans@userinterviews.com to cancel or pause your plan.

Who pays participant incentives?

You do! The prices above do not include incentives. The amount you pay participants is totally up to you. You can choose to distribute incentives on your own however you like, or let us handle them for you. We currently offer incentives through Amazon gift cards on Amazon's Australia, Canada, France, Germany, UK, and US sites (more incentive options coming soon!). We charge a 3% processing fee to cover our costs.

How do I pay for my subscription plan?

It's up to you. By default, plans are billed monthly via credit card. To set up invoice payments or choose a quarterly or annual billing cycle, contact plans@userinterviews.com. Note: you’ll be able to sign up for annual plans yourself soon!

How do I pay for my Pay as You Go projects?

Pay as You Go customers can pay by credit or debit card. When you're ready to start recruiting for a project, you'll be able to enter card details. You can save cards for later and pay for different studies with different cards if you'd like.

Should I go for the Recruit Pay as You Go or Essential plan?

Pay as You Go is your solution for on-demand, occasional recruiting for any kind of user research. You can target by demographic, geography, profession, or just about anything you choose from within our audience of over 350,000 vetted consumers and professionals. With the Essential subscription, you’ll save up to 58% per session, get access to a reusable screener survey library to launch projects faster than ever, and get unlimited access to previously recruited participants. This is the best plan if you recruit users outside your own user base often. Learn more about Recruit features and benefits.

Research Hub

Free Forever

For individuals and small teams who want to save time by streamlining their research.
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$0 / month

True to name, this plan is free forever. ?

Let's talk

Build the custom panel (and procurement process) of your dreams.
?
Includes: ?
  1. Unlimited researcher seats
  2. Up to 100 contacts in your participant CRM
  3. Panel building participant opt-in form
  4. Automatic scheduling, emails, and incentive payments
  5. 1:1 and bulk messaging
  6. Unlimited screener survey questions and pages
  7. Screener survey skip logic
  8. Zoom integration
Everything in Free Forever, plus: ?
  1. Up to 5,000 contacts in your participant CRM
  2. Custom branding for your emails, study applications, and opt-in form
  3. Send emails from custom domains
  4. Customizable data consent notice for participants
  5. Standardize participant invite criteria across your team with Hub invite rules
Everything in Essential, plus: ?
  1. Unlimited contacts in your participant CRM
  2. SSO / SAML support
  3. Security review
  4. Customizable contract terms
Research Hub

Enterprise

For large teams with custom software, support, or procurement needs.
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Most popular!
Research Hub

Essential

For teams with frequent research needs and a growing panel to manage.
?

$125 / month

Billed annually
or $150 / month billed monthly ?

Power up your research sessions with add-ons

Document signing

Ensure participants sign your NDA, consent form, or other document before scheduling a research session.

With Essential
+ $125 / month
Billed annually
or + $150 / month billed monthly ?

Need help figuring out which plan is right for you?

Book a brief intro call with Steven or Kevin, our ace research consultants. We're certain they'll be able to help you decide!

Research Hub FAQs

What are contacts?

These are participants you can quickly access and invite to future studies. These are participants who’ve signed up through your opt-in form, you’ve invited to previous Research Hub studies, or who you’ve uploaded through a CSV.

What if I cancel my plan? Can I pause?

If you cancel your paid Research Hub plan, you will be downgraded to the Free Forever plan and be limited to 100 contacts and lose access to paid only features. Contact plans@userinterviews.com to cancel your plan.

Who pays participant incentives?

You do! The prices above do not include incentives. The amount you pay participants is totally up to you. You can choose to distribute incentives on your own however you like, or let us handle them for you. We currently offer incentives through Amazon gift cards on Amazon's Australia, Canada, France, Germany, UK, and US sites (more incentive options coming soon!). We charge a 3% processing fee to cover our costs.

Where can I learn more about the features and benefits of Research Hub?

To learn more about how Research Hub can bring peace to the chaos of doing research with your own users and customers, check out our Research Hub page.

How do I pay for my subscription plan?

It's up to you. By default, plans are billed monthly via credit card. To set up invoice payments or choose a quarterly or annual billing cycle, contact plans@userinterviews.com. Note: you’ll be able to sign up for annual plans yourself soon!

Start talking to users today

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