Who do you need insights from?

B2B recruiting is necessary if you’re looking to get feedback from professionals. This allows you to target by job title, industry, company size, and to designate if the participant is a small business owner.

Double Screening allows you to call, text, email, or message participants before approving them. You’ll receive the participant’s contact information once they apply. Reach out to check screener answers, ask additional questions, or confirm a participant’s interest in joining your study.

Document Signing automates collecting participant signatures on NDA, release forms, or whatever you need signed. We’ll require participants to sign the document before confirming their session, eliminating the need to cancel participants because they haven’t signed your document.

SSO/SAML allows your team to use, for example, your Google account to sign in to your User Interviews account, providing additional security and authentication. Our team will assist you in setting up this functionality.

Our Google and Outlook calendar integrations make it easy to keep track of upcoming sessions! Confirmed sessions will automatically be added to your synced calendar. Collaborators can also have sessions populate on their calendars, helping them stay in the know on scheduled bookings.

When building your project, choose to have UI distribute incentives to participants for you. When you mark a participant’s session as complete, the participant will automatically be able to redeem their incentive via their choice of dozens of digital gift cards.

Screener skip logic allows you to branch participants to questions based on their screener responses, giving you the power to recruit for multiple personas or user types within a single survey. Preview your screener with skip logic in the project builder or on a live project, helping you make sure logic works as expected.

Our project coordinators are here to help you throughout your recruit! “PC’s” double check newly launched projects for errors, invite participants to your study, and are there to answer any questions as we fill your study. Your PC will stick with you through future recruits so you always know who to turn to for help!

Sync Zoom to your User Interviews account and automatically generate and send unique Zoom links to confirmed participants. No more copy, pasting, and emailing links to participants! If you have session moderators, generate links from their accounts so they can easily access the Zoom meeting at their session time.

Use the messages tool to contact participants right from your project. Participants will be emailed and texted your message. Utilize the messages tool to send individual messages to participants, or bulk message participants if you want to send the same instructions, reminder, or other information to participants.

Reuse past screener surveys you or a teammate created so you don’t have to redo all that work! Select a past screener, then edit or add to it if needed. This is a great tool if you run repeated rounds of similar research, or if you want to build off of a standard template or screener layout you’ve created before to save time and effort.

Use the Invite Previous Participants tool to invite participants who have qualified, been approved, rescheduled, cancelled, or completed a session with you or a teammate before to a new study. This feature is especially handy if you’re running a study with multiple parts, have very niche recruiting needs and want to use every great fit participant we’ve found for you, or you simply had a super helpful session with a participant before and want to talk with them again.

Think of our Customer Success team as more white glove support—they’re available for custom onboarding, meaning training to suit your team’s needs, and are your resource for figuring out how to get the most out of UI.

A talented member of our Customer Success team will be assigned to support yourself and your colleagues, allowing for a deeper understanding of your teams’ needs while providing an even more personal relationship.

Our operations team, and the Project Coordinator handling your project, will be given additional resources to handle any challenging recruits your team launches.

We can do a security review and edit terms if you have a custom subscription. Contact sales@userinterviews.com for more information.

Our audience includes over 500,000 participants from the U.S., Canada, Australia, U.K., France, Germany, and South Africa. We can recruit participants ages 13 and up. You can find some of the criteria you can target participants on here. The best way to gauge feasibility for your recruit is to launch a project!

Simply put, most of our audience has organically signed up. We also have a participant referral program, and proactively build our panel based on demand through various channels.

Participants are providing invaluable feedback, and deserve to be compensated for their time and effort. Studies with fair incentives tend to have better recruits. Check out our data backed incentive calculator for more details.

We are not. User Interviews is a research logistics platform where you can source quality study participants. You will create your own project with a screener survey, maintain your schedule, review and invite participants (unless you choose automatic review), keep up with quotas, and mark sessions as complete using our platform. Our team is here to answer any questions or assist as needed, but we do not manage any aspects of your project.