User Interviews Pricing
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Recruit Pricing ?

$20

User Interviews audience
Consumer

per completed participant session

$60

User Interviews audience
Professional

per completed participant session

Always included

Unlimited number of screener questions

Profiles often Facebook and Linkedin verified

Assisted or automatic scheduling

Managed incentive payments

Automatic reminder emails & text messages

Optional Add Ons

$10

Multi-page screeners
with skip logic

per completed
participant session

$20

Pre-screen candidates
over the phone

per completed
participant session

Recruit FAQs

What is Recruit?

Recruit is your solution for on-demand recruiting for any kind of user research. You can target by demographic, geography, profession, or just about anything you choose from within our audience of over 125,000 vetted consumers and professionals. Learn more about Recruit here.

Who pays participant incentives?

The prices above do not include incentives.  How much you pay in participant incentives is up to you. You can pay your participants on your own however you like, or we'll handle this for you through Amazon gift cards. In this case, when you mark a session complete, we will release payment immediately. We charge 3% of the incentive for this service when paid by credit card. Contact projects@userinterviews.com to pay by invoice instead.

Hub 15

$150

per month
Unlimited collaborators
5,000 contacts ?
15 private project sessions ?
$150 in User Interviews audience Recruit credits / month
Limited time offer.
Hub 25

$250

per month
Unlimited collaborators
10,000 contacts ?
25 private project sessions ?
$150 in User Interviews audience Recruit credits / month
Limited time offer.
Hub 50

$500

per month
Unlimited collaborators
20,000 contacts ?
50 private project sessions ?
$150 in User Interviews audience Recruit credits / month
Limited time offer.

Agency or Enterprise

Unlimited collaborators
Negotiable pricing
Premium support
Custom contract review (Enterprise only)

Research Hub FAQs

What is the Research Hub?

Read more about the Research Hub here. In short, Research Hub lets you bring your own users into a single platform with the User Interviews participant audience (nearly 200,000 and growing) for customizable populations you can save and filter. That means fast recruiting and seamless management of session logistics like scheduling, incentive payments, and screener surveys for private and public projects alike. Research Hub is your central command for managing all your recruitment and research logistics in one place.

What is a contact?

A contact is any participant you save in your populations—customizable lists you build with saved filters. Currently you can add people to your populations through CSV upload or invite them through a link to apply to an individual project—they’ll be added when they apply. If you want to add participants from the User Interviews audience to your contacts list, do that here. You can delete contacts at an time. If you cross the threshold of contacts available in your tier, we’ll reach out before upgrading you to the next tier. You can also update your plan through your account billing page.

What is a private project?

With private projects you can share your project details and screener survey application to whomever you choose, and no one else. You can import a list of contacts via CSV or share a link in any channel you wish. Unlike public projects, which we share with a relevant subset of our participant audience of over 100,000 people, you have complete control over who you want to invite to participate in your studies.

What are private project sessions? Do they roll over?

A private project session is  any research session you book and complete with a single participant through a private project. If you hold a focus group with 5 participants, that counts as 5 sessions. If you conduct a multi-day diary study with 10 participants, that counts as 10 sessions. You can roll over your sessions, but we will not provide refunds for unused sessions.

What are Recruit credits? Do they roll over?

Recruit credits are a limited time only perk for our Research Hub subscribers. You can use this credit to recruit from the User Interviews audience of over 100,000 participants for public projects. You can roll over your Recruit credits, but we will not provide refunds for unused credit. Read more about Recruit here.

Who pays participant incentives?

The prices above do not include incentives.  How much you pay in participant incentives is up to you. You can pay your participants on your own however you like, or we'll handle this for you through Amazon gift cards. In this case, when you mark a session complete, we will release payment immediately. We charge 3% of the incentive for this service when paid by credit card. Contact projects@userinterviews.com to pay by invoice instead.

Pay per project

$20

User Interviews database
Consumer

per completed participant

$60

User Interviews database
Professional

per completed participant

Start talking to users today

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