User Interviews + Qualtrics

A tool stack for better enterprise research and surveys

This isn’t a competition, it's a collaboration. Top enterprises pair User Interviews and Qualtrics for powerful user insights. 
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    User Interviews unlocks qualified respondents from a robust panel of 6 million individuals
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    Qualtrics delivers meaningful insights with advanced survey capabilities
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    Our integration brings the two together for best-in-class survey recruitment and research
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Solution comparison

Explore Research Platforms: User Interviews vs. Qualtrics

What is Qualtrics?

Qualtrics is a research platform that enables design and research teams to create and distribute surveys, collect customer data, and perform statistical analysis. It is commonly used in academic, corporate, and government settings to conduct market research, customer experience studies, and employee feedback programs.

Below, we compare User Interviews and Qualtrics to find commonalities and gaps across platform features.

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Qualtrics
Participant panel
User interviews

Vetted research panel of 6 million individuals
Source the exact survey participants you need.

Qualtrics

Limited panel built for speed, not specificity
Qualtrics offers access to a survey panel, but it’s primarily suited for high-volume, quantitative surveys, not deep qualitative research.

  • Designed for fast-turn survey responses
  • Limited targeting and screening capabilities
  • Better suited for broad sampling than niche recruiting
Panel management
User interviews

Frictionless research with your own users
Powerful panel management to grow and nurture your own participant database.

  • Build a data-rich research panel with segmentation and governance
  • Apply team branding, opt-in forms, invite rules, data integrations, and countless admin customizations
  • Scale enterprise research to multiple teams and panels
Qualtrics

Basic panel management
Panel management is not a focus for Qualtrics, and support for user recruitment is limited.

  • Access a basic user database
  • Limited customization options
  • Best paired with a specialized panel management tool that can handle scaled panels of thousands (or millions) of users
Research incentives
User interviews

Fully automated incentive management, from start to finish
UI handles participant incentive payments so researchers don’t have to lift a finger.

  • 1,000+ global reward options with automatic currency conversion
  • Participants can choose from prepaid cards, gift cards, and even charitable donations
  • Branded, editable thank you emails with instant redemption links
Qualtrics

Partially managed incentives for mission-based studies
Dscout facilitates some payments, but researchers often handle logistics.

  • Limited payment options
  • Manual coordination may be needed for custom rewards
Survey design 
User interviews

Support for screener surveys
User Interviews offers streamlined screener surveys to help you recruit and qualify right participants based on custom criteria.

  • Customizable screener surveys including multiple question types
  • Skip logic for complex screening
  • Ideal for routing to external survey tools like Qualtrics
Qualtrics

Advanced survey creation and analytics
Qualtrics is a full-featured survey platform designed for complex research studies.

  • Sophisticated branching and skip logic
  • Rich media support and design customization
  • In-depth analytics, segmentation, and reporting
Incentive management
User interviews

Automated incentive management
Say goodbye to manually sending gift cards to your participants. 

  • 1,000+ global reward options with automatic currency conversion
  • Incentive management dashboard with the ability to flex amounts
  • Branded thank you emails with instant redemption links
Qualtrics

Manual incentives can get messy
Incentives in Qualtrics often require additional tooling or manual workflows:

  • No native incentive payout system
  • May require external vendors or manual processing
  • More effort for researchers to track and manage payments
Supported Research Methods
User interviews

Compatible with any research method or tool 
User Interviews makes it easy to recruit and manage participants across a wide range of study types, including:

Qualtrics

Designed for advanced survey and quantitative studies
Qualtrics excels at gathering large-scale data across complex respondent journeys:

  • Unmoderated surveys with advanced logic
  • Longitudinal tracking for customer experience
  • Some support for moderated interviews (via integrations)
Best for: 
User interviews
Sourcing qualified participants for qualitative research, accessibility testing, moderated interviews, and user research surveys – especially when targeting niche or B2B audiences.
Qualtrics
Designing and analyzing large-scale surveys, running quantitative research, and gathering insights for customer experience programs.
Disclaimer: This website is not affiliated, associated, authorized, or endorsed by Qualtrics.
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We’ll find the humans, you run the research

Why User Interviews

Fast Access to Qualified Survey Respondents

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On-demand recruitment

Target professional segments, demographic groups, consumer behavior, technical characteristics, and find any niche audience from our 6M+ panel.
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Powerful research CRM

Unlock insights from your own users with advanced panel features like built-in scheduling, screening, and incentive management.
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Reduce ops overhead for lean research teams

Enable every researcher in your org to self-serve recruitment and automate research end-to-end including invites, scheduling, incentives, tracking, and study logistics.
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Global research record

Capture activity from every participant, every researcher, every study, every tool, every time – then use this rich data to scale up research with the right guardrails in place.
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Easy rollout & support

Get started fast – we’re simple to use out of the box, or endlessly customizable for enterprise organizations, and we provide exceptional support.
An integrated stack

Specialized Survey Tools For Savvy Research Teams

User Interviews handles the most time-consuming parts of research – recruitment, scheduling, and incentives – all in one place. It’s designed for sourcing high-quality, niche participants for deep, qualitative research

Qualtrics brings the power of advanced survey logic and enterprise-grade analytics. It’s ideal for collecting and analyzing large-scale quantitative data across customer experiences.

Together, they’re a powerful pair for enterprise research.

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How to Use Qualtrics & User Interviews Together

These platforms really do complement each other. And with our native Qualtrics integration, you can seamlessly connect your screener-qualified User Interviews respondents directly to your Qualtrics projects.

Here’s how the end-to-end research stack works:

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1:
Use audience targeting and screeners to recruit hard-to-find audiences in User Interviews
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2:
Turn on the integration to redirect participants to Qualtrics surveys and automate tracking
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3:
Once the survey’s complete, User Interviews handles incentives on your behalf
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FAQ

How does Qualtrics work?

Qualtrics is a research software platform that enables users to design advanced surveys, distribute them across channels, and analyze the results with enterprise-grade tools. Research teams often use Qualtrics to generate quantitative insights and track trends across touchpoints.

Qualtrics is a solid choice for large organizations, analysts, and teams running large-scale quantitative studies. But if you’re looking for advanced targeting, you’re going to want to lean on User Interviews. We source from a vetted panel of over 6 million participants to connect you with professionals and consumers in any niche, picking up where Qualtrics leaves off.

How are User Interviews and Qualtrics different?

User Interviews simplifies the logistics of participant recruitment. Qualtrics delivers advanced tools for survey design, data segmentation, and analytics.

Together, they form a research tool stack that scales – from early-stage testing to enterprise human-centered design.

How can User Interviews and Qualtrics be used together?

User Interviews gets the right people in the door. Qualtrics turns their responses into actionable data.

Together, we can power an end-to-end research workflow that’s both nimble and deep. With this hybrid research stack, you can:

  • Build custom screeners in User Interviews to vet the right participants
  • Send them directly to Qualtrics surveys using our native integration
  • Automate scheduling and incentives with UI’s built-in tools
  • Run hybrid workflows that mix qualitative interviews and quantitative surveys
  • Collect and analyze data with Qualtrics’ industry-leading analytics
Why do teams use both instead of choosing one?

Research teams often find that using User Interviews and Qualtrics together unlocks the best of both worlds. You can source high-quality, niche participants through User Interviews, then deploy advanced surveys via Qualtrics for in-depth data collection. This combo works especially well for complex or high-stakes studies, longitudinal research with mixed methods, and enterprise CX projects that demand targeted, reliable respondents.

By combining User Interviews’s strength in participant recruitment with Qualtrics’s robust survey and analytics capabilities, teams create more comprehensive, reliable, and scalable research workflows.

What kind of research projects are ideal for this duo?

Ideal research projects for using both User Interviews and Qualtrics include those that blend advanced participant targeting with robust survey logic and data analysis. Think longitudinal studies, mixed-method research, or enterprise customer experience projects that require high-quality, vetted participants. It’s also a great choice for teams that have struggled with respondent quality and fraud in their surveys.

Use this duo for user research where segmentation and insight depth matter just as much as respondent reliability.