A user research podcast
hosted by Erin May (VP Growth & Marketing)
and John Henry Forster (VP Product)
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and JH Forster, VPs of growth/marketing and product at User Interviews.
January 19, 2021
Going it alone can be tough—but there are perks to solo work, too. Izzy Nichols walked us through how being a lone UX researcher can be good for leveling up your skills, taking the next step in your career, and finding out what you really want.
January 5, 2021
What do you do when user needs change overnight? Amanda Rosenburg, UXR Team Lead for Google Classroom shares how she and her team kept researching through the COVID pandemic.
November 10, 2020
Anthropology is all about studying the context and cultures in which people make decisions. Here’s what user researchers can learn from that practice—with Vanessa Whatley, a UX Researcher at Google.
October 28, 2020
Storytelling can help everyone at your organization get in the practice of basing decisions in user feedback. Here’s how Harrison Wheeler makes it work at Linkedin.
September 16, 2020
Diary studies can help researchers gain context for user decisions. Here's how Tony Turner of Progressive scales up his diary studies, builds customer journey maps from feedback, and chooses the right tools for the job.