Our participant support team is available to answer your questions Monday through Friday between 9 am - 5 pm EST.
Study details are saved in your dashboard. If you have a question or comment related to a specific project that you are confirmed for, you must contact the researcher first. You can do so through our messaging tool, a chat feature between you and the study coordinator. To access this tool, log into your account and click "Messages" in the menu. Select the project from the drop-down and send a message directly to the coordinator. Our team will not relay or forward any messages meant for the researcher that are sent to us.
Details related to payment and tools to contact the researcher are available in your project dashboard when you're logged into your account. Check this space to see if you can find what you're looking for.
Our support team is available to help with questions unrelated to session logistics, instructions, or questions better answered by the study organizer. To reach us, complete the form below. We'll be in touch within one business day.