Built by curious humans
We exist to help teams discover user insights; we believe fast access to quality participants is the key to that discovery. In fact, we don't just believe it—we know it. We know it because we listen to our customers and you tell us how game changing speed to insight is. We know it because our company wouldn't exist without talking to customers.
group photo of the User Interviews team in Denver
photo collage of User Interviews' three co-founders plus some illustrative lines and icons
3 Co-founders, 2 companies, 1 UI
We're a distributed team on a mission to change how companies build products. We believe that consistent user feedback is key to success. We know, because our first company flopped—read our origin story.
User interviews by the numbers
dollars raised
participants recruited
UItes are alright
Humble but confident. Independent but collaborative. There's no one set UI-type. And that's what makes our team so special.
profile photo for Hope Supernic
"Working at User Interviews is a breath of fresh air. This is a supportive community, both personally and professionally, and I know I am valued as a person first and foremost! I love coming to work with this fun and dedicated team."
Hope Supernic (she/her)
Director of Customer Success
Buffalo, NY
"My favorite part of UI's culture is the spirit of bringing our whole selves to work; not only is it honored, but it's expected, so that we encourage each other to do better work by virtue of being ourselves. On a good day, I can go from talking about Beyoncé and RHOSLC to discussing the merits of a recent product experiment in a matter of seconds!"
Malcolm Xavier (he/him)
Product Manager
Chicago, IL + Brooklyn, NY
profile photo for Malcom Xavier
profile photo for Wen Z
"The kind, thoughtful, and smart people at User Interviews are incredibly engaging to work with. There’s always something new to learn and I can’t imagine a better team."
Wen Z (she/her)
Senior Product Manager
Orange County, CA
Leadership Team
The User Interviews leadership team sets the strategic direction for the company, influenced heavily by customer insight and internal feedback and dialog.  

This month we asked our leadership, “what's your favorite invention?”
See what they have to say below:
Basel Fakhoury
CEO & Co-founder
Brooklyn, NY
Favorite invention: air conditioning
Dennis Meng
COO & Co-founder
Washington, DC
Favorite invention: WFH + sweatpants
Bob Saris
CTO & Co-founder
Philadelphia, PA
Favorite invention: MP3 players
JH Forster
VP, Product
Salem, MA
Favorite invention: vaccines
Erin May
VP, Marketing & Growth
Maplewood, NJ
Favorite invention: vaccines
Utsav Kaushish
VP, Analytics
New York, NY
Favorite invention: sour candy
Tucker Hutchinson
VP, Revenue
Portland, OR
Favorite invention: Google Maps
Nabil Syed
VP, Operations
Los Angeles, CA
Favorite invention: canned sparkling water
Shonda Williams
VP, People
Chicago, IL
Favorite invention: iPhone
Roberta Dombrowski
Weymouth, MA
Favorite invention: printing press
icon of a speech bubble that says "hello" inside
Looking for the whole team? Fair warning: biggest company in the world.
Meet all the UItes.
a robot and a girl doing a fun dance
Team spotlight: engineering
CTO and co-founder Bob Saris shares how the engineering team at UI developed a system to organize business logic in our code base.
How do you begin to describe a company culture in a few words?
We are fully remote and always* have been. We care, we work hard, we’re customer obsessed (but not in a weird way), curious, maybe a little quirky? OK so we’re kind of nerds if you want to know the truth.

Remote requires autonomy, self-starting, trust, top-down and bottoms-up alignment, intentional communication. So we focus on those things. We embrace what makes you you, not drinking Kool-Aid.
*Technically we had a small office inside our investor’s office, inside Hubspot’s office, in Cambridge with about 6 employees in the early days. We’ve been fully remote since 2018.
a photo collage of the User Interviews team together
book icon
Learning stipend
Keep learning. We offer an annual learning stipend of $500 for education-related purchases such as books, course registrations, industry memberships, or conference fees.
computer monitor and plant icon
Office stipend
In addition to a laptop (and some pretty sweet swag) we’ll send your way when you start, you have $250 for office accessories to help you work in productive comfort.
dollars and coins icon
401k contribution
We’ll top off your 401k with $200 per month—regardless of your contribution—to help fuel that sweet, sweet compounding growth.
up and to the right arrow icon
Equity options
1 year cliff. 4 year vest. Get in on the ground-ish floor of our sustainably growing startup, and own a stake in our success.
heart app icon
Fully-covered health insurance options
We have options that cover 100% medical, dental, and vision insurance. You’ll also get free membership with One Medical and Talkspace!
beach umbrella icon
Paid time away
We know unlimited is controversial. We don’t offer it. Instead you own your days to take, accrue, or get cash back for when you leave. You also get unlimited wellness days. We have competitive parental and family leave policies too.
remote wifi signal icon
Fully, totally remote
Before the world forced us all into it, we chose to be fully remote. If remote appeals to you, you probably don’t need us to sell you on its benefits. If you’re on the fence, check out some of our remote working tips.
landscape icon with mountains, sun, and trees
Company retreats
In “normal” times we have 2 a year. In these times, we have 2 a year, but they are virtual. We plan to get back to our always fun, and often educational, in-person retreats ASAP.
calendar icon that shows blocks of time
Flexible work
Work where you want, in an environment that works for you. Work when you want, as long as you have some overlap with the team. We try to mix synchronous and asynchronous collaboration.
smiling face icon
Like what you’re seeing? Browse our current job openings.