What is Rally UXR?
As a research CRM, Rally helps businesses connect quickly with their users to gain customer insight. Rally offers features for scheduling, study management, incentives, and tracking participant activity over time. While it supports panel building workflows and participant management, Rally relies on third-party integrations for recruitment and participant sourcing.
Below, we compare User Interviews and Rally across plans, platform capabilities, integrations, and support, to help you pick the right panel management tool for your research needs.
One Platform. Two Powerful Paths.
User Interviews offers a more robust solution with the ability to recruit participants externally and manage your own research CRM within the same platform.
"My go-to recruitment tool for over 2.5 years now!"
“User Interviews is an excellent tool for recruitment, especially with the added ability to use the Research Hub and incorporate our own participant list. The quality of participants from the User Interviews panel is generally very high, and the platform makes the recruitment process smooth and efficient.”
Rally says they have an “enterprise focus” but their lack of transparent pricing can cost enterprise businesses a lot as they charge per seat for teams of over 5. That really adds up!
Since Rally’s pricing is based on seats, every new teammate adds cost. That’s a blocker when research is increasingly cross-functional. With User Interviews, you can invite your whole product and research org, from PMs to designers to UXR leads, without budget battles.
Rally offers a lot of useful features like study automation, scheduling, incentive payment, and custom screeners. But with CRM-only software, you miss the opportunity to reach and understand the market outside of your customer base. With User Interviews, you can gain a broader view of the market and expand your research using Recruit and Hub together.
Rally is a startup with a focused product, but when it comes to research at scale, User Interviews delivers more. More flexibility, more audiences, more integrations, more hands-on support, and more value.
Rally offers many of the same features you’ll find in UI’s Hub, but without built-in recruitment, their research solution is limited. With User Interviews, you get the ability to recruit externally (from our proprietary panel of 6 million participants), and manage your own CRM, all within the same platform. Rally relies on a third-party recruitment integration through a lower quality panel provider.
With User Interviews, you get an open and flexible platform which pairs the highest-quality participants with more testing tool integrations.
In most cases, yes – especially as your team grows. User Interviews offers unlimited seats, so you can scale research across your organization without paying more per teammate.
Rally uses seat-based pricing, which can add up quickly as more collaborators get involved. Plus, with User Interviews, you get both internal panel management (Hub) and external recruiting (Recruit) in one platform. No need to pay for extra tools or integrations to fill in the gaps. Explore plans and pricing.
Schedule your demo and see us in action today.
