User Interviews vs. UserTesting

User Interviews is the Modern Alternative to UserTesting

Don’t get locked into bulky and expensive all-in-one software. With User Interviews, you get:
  • The highest quality participants & top-rated research CRM
  • Unparalleled targeting, segmentation & screening
  • Integrations & compatibility with any testing tool or method
  • Free, pay as you go & affordable plans (plus unlimited seats!)
Solution comparison

Best-of-breed User Interviews
vs. All-in-one UserTesting

user interviews company logo
User interviews
Affordable, transparent & flexible
  • Plans start under $3K per year
  • Transparent & predictable pricing
  • Unlimited seats at no extra cost
  • Free & pay as you go options
Expensive, opaque & bundled
  • Plans often cost $50K and up
  • Black box pricing
  • Pay to add more seats
  • No free or pay as you go options
Participant panel
User interviews
Choose Recruit when participant quality matters
  • Source from 4M+ high quality participants
  • Precise consumer & professional targeting
  • Rich profile data, screening & verification
  • Industry low fraud & no show rates
When you just need testers
  • Limited demographic targeting
  • Less control over who ends up in your study
Research CRM
User interviews
Choose Research Hub for powerful panel management
  • Build your own panel of thousands (or millions) of users
  • Automate screening scheduling, messaging & incentives
  • Endless customizations to fit your brand, privacy & governance needs
No Research CRM
Compatibility & integrations
User interviews
Compatible with any testing tool or method
  • Plugs directly into your tool stack
  • Integrate with best-of-breed tools—Qualtrics, SurveyMonkey, Typeform, Sprig, Lookback, Zoom & more
  • Built for open, method-agnostic research
Limited to UT’s own testing tools
  • Only one survey integration offered
User interviews
Flexible incentives & hands-off distribution
  • Choose your incentive amount with guidance from our team
  • Set different rates depending on study audience, type, length & complexity
Fixed incentives
  • Compensation is fixed when recruiting from UT
Best for
User interviews
User Interviews is good for:
  • Teams of all sizes who need insights from their own users and/or an external audience, care deeply about participant targeting & insight quality, and use a variety of tools & methods.
UserTesting is good for:
  • Teams that are less cost conscious, need a high volume of testers, run mostly <10-minute unmoderated tests with a general population, and don’t use other tools for research.
Disclaimer: This website is not affiliated, associated, authorized, or endorsed by UserTesting.

See why we're #1 on G2 for user research

The G2 logo icon next to 5 red filled stars
Verified User in Small Business
Fastest, easiest research participant recruiting platform
User Interviews finds research participants as fast as within a day, the many screening options are excellent and I'm able to find the right participants that meet my research criteria.”
Source:, Inc.
The G2 logo icon next to 5 red filled stars
Verified User in IT Services
Great experience!
“I have very specific recruiting needs for UX research, and User Interviews has been hugely helpful. Also, being the only UX researcher at my company it's critical to have a way for research participants to self schedule, so having recruiting plus self scheduling in a single platform has been a life saver.”
Source:, Inc.
The G2 logo icon next to 4.5 red filled stars
Verified User in Online Research
Success with unmoderated research
“They've been able to provide a very qualified pool of participants who in turn provide very thoughtful and thorough feedback about the gaming product we are researching.”
Source:, Inc.
Why User Interviews

Trusted by the world’s most customer-centric teams

User Interviews is the fastest and easiest way to get the highest-quality insights from the right users
light teal icon of a magnifying glass

On-demand recruitment

Target professional segments, demographic groups, consumer behavior, technical characteristics, and find any niche audience from our 4M+ panel.
hand-drawn teal icon of two figures

Powerful research CRM

Unlock insights from your own users with advanced panel features like segments, invite rules, branding, team management, participant API, and more.
hand-drawn teal stopwatch icon

Time-saving workflows

Enable every researcher in your org to self-serve recruitment and automate research end-to-end including invites, scheduling, incentives, tracking, and study logistics.
hand-drawn teal icon of a bar graph with three ascending bars

Global research record

Capture activity from every participant, every researcher, every study, every tool, every time—then use this rich data to scale up research with the right guardrails in place.
hand-drawn teal icon of a headset

Easy rollout & support

Get started fast—we’re simple to use out of the box, or endlessly customizable for enterprise organizations, and we provide exceptional support.

Build a flexible research stack

For high-quality research, you need the right participants AND the right method. With our open and integrated platform, you can have both!

We recruit for all methods, including 1-1 interviews, in-depth surveys, usability & concept tests, “think aloud” tasks, card sorts & tree tests. Plus, you can link us with any tool you like.

Build a custom solution of UI + tool of your choice for under $5k/year.
spiral line connecting the logos of Lookback, SurveyMonkey, Zoom, Qualtrics, Loop11, Typeform, Sprig, and User Interviews

Trusted by research and product teams at

A cluster of three awards from G2- High Performer, Leader, and Momentum Leader- plus some decorative icons

See why User Interviews is the better and more affordable alternative to UserTesting