User Interviews for Enterprise Teams

unparalleled access to user insights

A powerful research recruitment platform that enterprise teams love

Enterprise teams need more from their research software: precision, control, compliance, and collaboration.

Tap into our panel of 6 million participants or segment your own users with a powerful research CRM. Empower your team with enterprise-grade collaboration tools like roles and permissions, reusable templates, group scheduling, and multi-team setup.

stylized product shot of participants and recruitment criteria

participant recruitment

Find qualified participants, fast

✔ Target and screen for niche audiences from our 6M+ panel
✔ Match with participants in hours, not weeks
✔ Get trustworthy insights with AI-powered fraud detection

Explore Recruit

participant CRM

Talk to your users without friction

✔ Manage your own panel of real users
✔ Maintain a well-governed research ecosystem
✔ Build panels, segments, and rules to enable self-serve recruiting

Explore Research Hub

You’re in good company

Hear from our customers

Learn how UX giant, Nielsen Norman Group (NN/G), sources specialized research participants at scale, using User Interviews’s Recruit and Hub tools in tandem.

Read the NN/G case study →

Learn how Atlassian uses User Interviews’s Research Hub to build a custom accessibility panel with precise screening and segmentation to meet the needs of their diverse customer base.

Read the Atlassian case study →

Learn how global creative agency Saatchi & Saatchi target niche audiences from the User Interviews panel when conducting research for some of the world's most iconic brands.

Read the Saatchi & Saatchi case study →

Discover how Intuit scaled research fast by combining AI-powered analysis with User Interviews' panel management—unlocking rapid insights to drive product decisions.

Read the Intuit case study →

Calendly used Sprig’s in-app surveys and User Interviews’ opt-in panels to quickly understand new user goals and recruit targeted participants for interviews. This scalable approach helped them refine onboarding, personalize experiences, and drive activation.

Read the Calendly case study →

nCino uses User Interviews to streamline the research process, from recruiting and scheduling participants, to conducting interviews, and paying incentives. With the user-validated feedback they get from Hub, nCino has been able to bring products to market with confidence.

Read the nCino case study →

Zendesk uses Hub to democratize access to customers and enable self-serve research recruiting. With Hub, they are getting more research done, saving 2.5 hours per project, consolidating five tools into one, and onboarding a team of 200+ researchers, PMs, and designers.

Read the Zendesk case study →

Microsoft’s UX Research team uses Recruit to quickly find and schedule qualified research participants for targeted studies, using a mix of targeting and screener surveys to reach niche audiences such as teachers who use specific digital learning tools.

Read the Microsoft case study →

Features: the nitty gritty

Why choose User Interviews

Security & privacy

Built for reliability and security, our platform uses best-in-class security and compliance practices, with SOC 2, ISO 27001, and ISO 27701 certifications.

Vast network, niche targeting

Target niche consumer and professional segments from our network of 6 million high-quality, low-fraud research participants across 36 countries.

Research automation

Save time and resources with a tool that automates recruitment, screening, scheduling, and incentives – plus, is compatible with your existing research tool stack.

Admin controls for Research Ops

Set guardrails and communication standards to support team-wide collaboration. Powerful admin features minimize the need for manual oversight by the Research Operations team.

Unlimited seats for true collaboration

Research isn’t a solo sport. Invite observers, assign teammates, leave notes, and reuse templates so every stakeholder stays in the loop and nothing gets lost. Plus, no seat limits.

Customer success

Your dedicated customer success manager is here to guide and support your team’s research practice through implementation, research strategy, team onboarding, and ongoing training.

Industry leaders in programmatic research recruitment

6 million participants | 98.3% positive session feedback
6.5% moderated no-show rate | 0.6% fraud reporting rate

6 million participants
98.3% positive session feedback
6.5% moderated no-show rate
0.6% fraud reporting rate

Download panel report

FAQs

Which User Interviews plan is right for my team?

Our plans and pricing are transparent with no hidden costs. You can find flexible research plans for any team. If you’re not sure which plan is right for you, book a 15-minute intro call with our research sales consultants. They'll be able to help you decide!

Which research methods does User Interviews support?

User Interviews supports mixed methods research! We’re the most open platform for research recruitment. With dozens of integrations, we’re compatible with any testing tool or research method. Learn more about how User Interviews can help you recruit for 1:1 interviews and moderated research, usability tests, and surveys. Our panel isn’t just for user research. Teams rely on User Interviews to run market research studies and even AI evaluation and fine-tuning.

Unlike “all-in-one” tools that offer limited methods for research, User Interviews is the only solution you need to recruit qualified participants for any kind of research.

How can I ensure I get quality insights from User Interviews?

We do the work of building a high-quality, trustworthy panel so researchers always have a fresh pool of candidates for their studies. Our panel is 100% proprietary. We never buy audiences or source participants from third party panels.

We have the most established and reliable panel with a 99% positive feedback rate and .6% fraud rate. We’ve recruited for over 1 million research sessions, paid out over $48M in incentives, and have the most advanced matching algorithm and fraud detection on the market. Learn more about our research panel.

How do I know if User Interviews can source my target audience?

Today, we have 6 million participants in our database, representing a diverse group of people. We are confident that we can recruit for most studies, even the niche ones!

The best way to check the feasibility of your recruit is to use our live feasibility calculator. Simply select your audience type, adjust the targeting criteria, and get an instant estimate of the number applications you’re likely to get. No sign in required and it only takes a minute.

If you’re looking for a more general overview of User Interviews’ participants, download our Research Panel Report for key participant stats, data on our most-requested segments, and more information about how we source and vet high-quality participants.

Does User Interviews offer a free trial?

Recruit allows you to sign up and launch a project for free. You’ll only pay for completed sessions. We also offer pay-as-you-go plans for those running one-off projects. If your team does ongoing research, our subscription plans provide volume discounts.
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If you’re interested in our Hub plans, speak with Sales to learn about limited free trials and supported pilots.

The recruiting platform for enterprise research

Top companies depend on us for low-fraud participants and high-precision targeting.

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High-impact research, built to scale