Collaboration tools for user research teams

Start collecting insights in hours (not weeks) and collaborate with your team every step of the way.
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Fast, flexible & intuitive: A user-friendly workspace intentionally designed to make research easy for anyone to get started, whether you’re a beginner or a seasoned researcher.
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Built-in collaboration: All the features teams need to scale research like observer sign up, templates, collaborative drafts, group scheduling, and team roles.
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One tool for any audience: Recruit participants from our panel or target your own users with one consistent research workflow.

Built-in collaboration tools for research and product teams

Project notes

Jot down notes while setting up a project, and invite teammates or stakeholders into the conversation to collaborate on specific details—such as reviewing your screener survey, incentives, participant emails, and more before launch.

A project management dashboard displays a chat between team members about a research design task, with project notes, participant options, and a comment box for submitting feedback.

Automatic team scheduling

Coordinating across multiple calendars doesn’t have to be hard. We’ll handle the logistics of finding team-wide availability, get sessions booked, and take care of the calendar invites, reminders, and meeting links.

A scheduling interface displays session roles and a dropdown for scheduling type set to Smart availability. Attendees are listed with their roles and session attendance status. A weekly calendar is shown below.

Team templates and themes

Keep participant communications consistent, branded, and professional across the entire team with reusable templates for emails, landing pages, and projects. With our template library, you can easily build upon what your team members have already created.

A project management interface shows email notifications for project flow. A window displays a sample feedback request email, with buttons labeled Edit and Send me a preview highlighted by drawn arrows.

Robust roles and permissions

Assign roles (admin, researcher, teammate) to democratize research safely as your team grows. Lock down sensitive data to only those that need to see it with PII masking and segment permissions.

A dashboard for managing project participants displays invitation metrics, a search bar, and an option to invite more participants by selecting from a research hub, uploading a CSV, or sharing a project link.

Observer sign up

Bring the impact of research to the entire team with quick observer sign up. Share out a page where collaborators can easily sign up to observe upcoming sessions in just a few clicks.

A scheduling interface shows participants signing up for research sessions, with a pop-up confirmation thanking a user for signing up and listing session details, including date, time, roles, and attendees.

A recruiting workflow that’s powerfully simple

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Unified project workspace

All the tools you need for creating and managing research projects in one place. Draft your project, launch when you’re ready, then manage participants all in one unified experience.
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Simple, intuitive set-up

Our simple workflow and smart defaults guide you step by step through the research setup process so your project is set up for success.
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Make edits as you go

Need to make changes to an active project? No problem—it’s easy to edit details post-launch and make adjustments as you test and learn.
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“I love how clean and sleek the interface is. It’s really intuitive, for both myself as ReOps, and a researcher who was a first time user of the platform. Everything is where you would expect it to be.”

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-Dan Hunter, Research Operations Specialist | TruStage
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Need to get insights faster? Try us out today.

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Collaboration tools FAQ

When can I invite collaborators to my project?

Once your project has been created, you can add collaborators at any time—pre-launch to involve them in project setup, post-launch to collaborate in real time on sessions themselves, or throughout the entire project.

What roles can I set for my team?

You can currently set three roles in a team: Team Admin, Researcher, and Teammate. Each role has differing levels of access privileges and customization permissions.

What is automatic scheduling and can I automate scheduling for team projects?

With automatic scheduling, simply connect your calendar, set up availability and scheduling preferences, and our system will automate booking confirmed sessions within these guidelines.

Automatic scheduling is particularly useful for teams who need to coordinate availability amongst multiple researchers, or multiple projects. To take advantage of group scheduling, just make sure all collaborators have connected their calendars first!

Where can I discuss project details with my team?

You can use the Project Notes space to leave comments for yourself, or tag collaborators for feedback or review. To access Project Notes, click on the notes icon in the upper righthand corner of the project workspace.

Can I share participant lists with other people in the organization?

Yes—we call these lists segments, custom groups of participants in your Research Hub panel that can help you quickly target (and retarget) the right users for your research. Segments have view/edit permissions, and can be shared with only specific researchers if access should be limited to a subset of people.

Can I invite observers to my research sessions?

Yes, you can share a page where teammates (with or without a UI account) can sign up to observe upcoming sessions. Observers will be added to sessions as optional attendees.

Resources for surveys