You need support, education, and connection. You need ways to be effective without just working more, harder, or figuring it out on your own. And sometimes, you just need a little break.
Today, we will identify the obstacles facing UXRs in 2023, listen to stories and lessons learned from professionals across the field, and talk through best practices and techniques for centering ourselves in order to create a healthier environment for the important work of user research.
Join us for a half-day of connection and community as we cover topics such as:
Techniques for wellness and stress management
Reframing the imposter syndrome
Navigating mentorship
Building healthy teams through democratization
Presented by User Interviews, with support from our friends at Sprig and Chameleon.
Welcome Remarks & GoalsWelcome to User Interviews’ YouX!
The pressure on UXRs has never been higher—and they’ve never been more stressed. Companies are hungry for user insights, and that means UXRs are expected to not only deliver data but shoulder the (important) work of democratization and operationalization. And now, somehow, they need to do it all with fewer resources, smaller teams, and uncertain roadmaps.
Today, we will identify the obstacles facing UXRs in 2023, listen to stories and lessons learned from professionals across the field, and talk through best practices and techniques for centering ourselves in order to create a healthier environment for the very important work of user research.
Emcee
Erin May
Senior VP of Marketing & Growth at User Interviews
9:10 a.m.
Centering MomentWe’ll begin the day by spending a few minutes grounding ourselves, and then opening up to discussions, questions, and themes for today.
led by
Sherwin Yu
VP Engineering, User Interviews
9:30 a.m.
Wellness and UX: Going Beyond the User Experience (Keynote)The research process can be stressful. Balancing user needs and business goals is a unique challenge, and understanding problems from a different perspective takes time. In this session, discover how to put mental wellness at the forefront of your approach: create meaningful and impactful experiences for others, while also creating healthy and long-lasting practices for yourself.
Keynote Speaker
Dr. Christelle Ngnoumen
Principal User Experience Designer, Headspace Health
10:30 a.m.
Reframing the Imposter Syndrome (Panel)Imposter syndrome seems especially present in the UX community: there’s always more to discover and with more questions comes more uncertainty. Self doubt can affect anyone despite their experience or skill set, and recent mass layoffs within the industry can bring even more insecurity. Join us for a frank discussion on imposter syndrome—learn how to address it, what to do when imposter syndrome meets real-life failure, and how to pivot from challenges to opportunities.
This session includes a 25-minute small group discussion.
Speakers
Tiffany Eaton
Interaction Designer, Google
Nikki Anderson-Stanier
Founder & Managing Director, User Research Academy
moderated by
Fredrick Royster
Educator & Web/UX Designer
11:30 a.m.
Break & EntertainmentStretch, grab a snack, or catch up on emails - and meet us back here in 30 mins.
12:00 p.m.
Will You Be My Mentor? (Panel)Your career path in UX is unique - just like you! This can be empowering because opportunities are endless, but it can also be overwhelming. In this panel, we’ll define terms: what is coaching, what is mentoring, what’s the difference? We’ll also hear experiences from both the mentee and mentor perspective, and how to achieve goals on either side of the relationship.
This session includes a live Q&A.
Speakers
Paul Derby
Senior Manager, User Experience Research, ServiceNow
Devin Harold
Director of UX Research, Capital One
Dr. Erika Spear
Research Manager, AnswerLab
moderated by
Varun Murugesan
Co-Founder, Apple and Banana
1:00 p.m.
Research for All: Building Healthy Teams Through Democratization (Keynote)Empowering others in your organization to conduct and lead research not only results in better business decisions, but also has the power to create a more inclusive environment. But every company size and need is different, so how do you figure out the approach that is right for you? In our final session, learn how to identify democratization needs, create playbooks and models that enable your team, and scale your efforts in a sustainable way.
Keynote Speaker
Kate Kalcevich
Head of Accessibility Innovation, Fable
1:30 p.m.
Breakout SessionsOur partners at Sprig and Chameleon will each be hosting breakout sessions. Join one of these parallel sessions or do a little mingling with fellow researchers in a Speed Networking breakout hosted by User Interviews.
Interviewing With Confidence - How to Feel the Fear and Do It Anyway
Speaker
Danny Essner
VP Marketing, Chameleon
How To Scale Yourself While Avoiding Burnout
Speaker
Auzita Irani
Head of Research, Sprig
Speed Networking
Led by
The User Interviews Team
2:00 p.m.
Wrap Up: What We Learned Today & Where Do We Go From Here?We’ll recap today’s sessions, share some impactful takeaways, and talk about where we can go from here.
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