Join the Hub API Beta Program

With the Hub Participant API, your team can always access your latest user data in Hub. Build integrations on top of our platform, connect to your tools of choice, then sit back and watch as your panel data gets automatically refreshed in real-time.

Connect Hub to any tool including CRM software and data warehouses
Sync user data securely and keep participant records fresh
Build a custom integration for more flexibility, or use Census for quick set-up

Join the API beta

Not using Hub yet? Book a demo

Use Cases

Feed live data into Hub with the API

Almost every company stores valuable data about their users in CRMs (e.g. Salesforce), data warehouses (e.g. Snowflake), and analytics tools (e.g. Mixpanel). By syncing these data sources with Hub, your team can tap into that data to run research, enrich user profiles, and stay compliant.

Automatically add new participants to Hub

Auto-populate your panel as new users enter your system—no more manual csv uploads necessary.

Enrich user profiles with the latest info

Keep participant records up-to-date by connecting custom fields to live data sources

Scrub participant records to stay compliant

Automatically remove inactive users from your panel, sync unsubscribes, and stay compliant with GDPR and data privacy regulations.

Application Steps

How to join the API Beta Program

The beta program is open to Research Hub users on an Enterprise, Premium, or Custom plan.

Apply to participate
‍Interested? Apply to join our beta program and access our API before it’s released to the public.

Application review
‍Hold tight while our team reviews your information and screens for technical and use case fit.

Welcome to the beta
‍If accepted, we’ll be in touch with API keys, technical docs, and all the information you’ll need to start building.

Start building
‍It’s in your hands now! Build custom integrations or use Census to transfer data into Hub from a wide range of data sources.

Apply to join the beta View API documentation

Setup Options

Choose the setup that works for your team

There are multiple ways to build with the Hub API—we leave it up to you! Choose the option that best fits your team’s data infrastructure and resourcing.

💡Note: the ability to send data from Research Hub to other tools is not currently available in beta, but is on our radar for the future.

Build a custom integration

Build your own integration on top of our API to send data from just about any system into Research Hub.

Level of flexibility: High

Level of effort: High

Requirements:

Developers who can build the integration
Access to the APIs of the tools you are connecting
1-3 weeks of developer time (estimate)

a flow chart showing how to build a custom integration into research hub.

Use our Census integration

Send data from your company’s data warehouse into Research Hub via Census—no engineers needed.

Census is a reverse ETL platform that syncs data from your warehouse into all your business tools. With our Census partnership, even teams with limited technical resources can sync customer data from a wide range of data warehouses into Research Hub

Level of flexibility: Medium-High

Level of effort: Medium

Requirements:

A data warehouse supported by Census
A Census subscription
<1 week of data team’s time

a flow chart showing how to build an integration into research hub via Census

Use Zapier

coming soon!

Use Zapier’s workflow automations to send data from 5,000+ tools into Research Hub—no code needed.

Level of flexibility: Medium

Level of effort: Low

Requirements:

A Zapier subscription
Basic technical understanding

a flow chart showing how to build an integration into research hub via Zapier

Hub API Beta Program FAQ

What support can I expect from the User Interviews team?

The Hub API is still beta functionality and we understand you may run into some hiccups along the way. We are happy to help answer questions/concerns but are unable to support building for additional or custom use cases beyond what is described in the technical documentation at this time.

How much time will it take to set up the Hub API?

Setup can take anywhere from 1 to 2 days to 2+ weeks, depending on your use case, how you choose to implement, and the state of your data infrastructure. If your team is able to use the Census integration, setup generally takes less than a week.

For a more custom implementation, teams that have the technical resources to build their own integration are generally able to get a basic integration up and running in about 2 weeks—though for more advanced integrations, there’s practically no limit to how deeply you can integrate.

Who can use the Hub API?

The Hub API beta program is open to Research Hub users on an Enterprise, Premium, or Custom plan.

Can I send data from multiple tools to Research Hub?

Yes! When you set up a custom integration or Census integration, you can configure it to send data from multiple tools into Research Hub.

Can I send data from Research Hub to other tools?

No, the ability to send data from Research Hub to other tools is not currently available in beta, but is on our radar for the future. We’re currently collecting feedback to understand this need among our researchers.

Can I set up a data integration without needing to write code (or working with my data team)?

Our Census integration can be set up without developers, but requires writing a little bit of SQL. If your team is looking for a no code option, stay tuned—the option to use Zapier is coming soon!

Who should I contact with questions?

Please reference our API technical documentation or contact your customer success representative or api@userinterviews.com with questions.

Apply to join the Hub API Beta

Join the Hub API Beta Program

Start connecting your tools and data sources to Hub

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