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Powerful panel management and recruitment automation
The #1 panel software for teams that research at scale. Built for ReOps, loved by researchers, trusted by participants.
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Customizable

From branding to invite rules, you’re in total control over how research gets done org-wide
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Connected

With integrations and an API, our open platform plays nice with all your favorite research tools and methods
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Compliant

SOC2 certified, SSO, 2FA, data consent, and all the privacy settings you need to stay GDPR compliant

Trusted by the world’s most customer-centric companies

Research Hub logo
Your single source of truth for research panel management
Build panel

Gain command over your panel of thousands (or millions) of users

Add customers to your panel with branded opt-in forms, CSV imports, and project invites. Build a custom integration with our API to sync user data securely from any system and keep participant records fresh.

Segment users

Recruit the right segment into your research study, fast

Use filters, labels, and segments (coming soon!) to organize participants for fast recruiting. Hide, drag, and drop columns in your participant table to create custom views and surface only the most important fields.

Automate studies

Apply smart workflows and automations to eliminate busywork

Leave study logistics to us — We'll automate invites, data consent, screening, scheduling, activity tracking, and incentives (in 17 currencies!). We’re compatible with all your favorite research tools and have a growing suite of integrations.

Apply branding

Build trust with a seamless, branded participant experience

Customize your brand voice everywhere — emails, sender profiles, landing pages, opt-in forms, and screeners. Your customers will have a top-notch experience every time they interact with a researcher on your team.

Set guardrails

Democratize research safely by setting guardrails around self-serve recruiting

Configure invite rules, invite limits, and other policies in the platform. Scale research to the entire organization by grouping researchers into teams and sorting participants into team panels.

Gain command over your panel of thousands (or millions) of users

Add customers to your panel with branded opt-in forms, CSV imports, and project invites. Build a custom integration with our API to sync user data securely from any system and keep participant records fresh.

An illustrative product shot of Research Hub showing three participant records and data, including name, location, occupation, and upload source

Gain command over your panel of thousands (or millions) of users

Add customers to your panel with branded opt-in forms, CSV imports, and project invites. Build a custom integration with our API to sync user data securely from any system and keep participant records fresh.

Recruit the right segment into your research study, fast

Use filters, labels, and segments (coming soon!) to organize participants for fast recruiting. Hide, drag, and drop columns in your participant table to create custom views and surface only the most important fields.

An illustrative product shot of Research Hub showing participant record data alongside a side menu. The side menu highlights segments that users can build within a team, and the illustration shows how you can add select participants to these segments.

Recruit the right segment into your research study, fast

Use filters, labels, and segments (coming soon!) to organize participants for fast recruiting. Hide, drag, and drop columns in your participant table to create custom views and surface only the most important fields.

Apply smart workflows and automations to eliminate busywork

Leave study logistics to us — We'll automate invites, data consent, screening, scheduling, activity tracking, and incentives (in 17 currencies!). We’re compatible with all your favorite research tools and have a growing suite of integrations.

An illustrative product shot of Research Hub showing participant data cells alongside a group of two concentric dashed circles. Icons for Zoom, Lookback, Google Meet, API, and SurveyMonkey represent different products UI integrates with.

Apply smart workflows and automations to eliminate busywork

Leave study logistics to us — We'll automate invites, data consent, screening, scheduling, activity tracking, and incentives (in 17 currencies!). We’re compatible with all your favorite research tools and have a growing suite of integrations.

Build trust with a seamless, branded participant experience

Customize your brand voice everywhere — emails, sender profiles, landing pages, opt-in forms, and screeners. Your customers will have a top-notch experience every time they interact with a researcher on your team.

An illustrative product shot of Research Hub highlighting how users can add their company's branding and messaging to participant contact methods. The illustration shows an email view that contains the company logo and custom message to the participant, inviting them to apply to a study.

Build trust with a seamless, branded participant experience

Customize your brand voice everywhere — emails, sender profiles, landing pages, opt-in forms, and screeners. Your customers will have a top-notch experience every time they interact with a researcher on your team.

Democratize research safely by setting guardrails for self-serve recruiting

Configure invite rules, invite limits, and other policies in the platform. Scale research to the entire organization by grouping researchers into teams and sorting participants into team panels.

An illustrative product shot of Research Hub showing a long list of participant records alongside a side menu, which highlights the various admin control allowed within Research Hub, such as branding, invite rules, data consent, multiple panels, and team settings

Democratize research safely by setting guardrails for self-serve recruiting

Configure invite rules, invite limits, and other policies in the platform. Scale research to the entire organization by grouping researchers into teams and sorting participants into team panels.

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Research Hub logo
Trial Research Hub
Book a 15-minute intro call with our research sales consultants. We’ll discuss your needs, then schedule a demo of the platform, and launch a premium trial for your team.
Book a demo
An illustrative depiction of Research Hub. A spreadsheet style panel of participant information sits left of a wheel-like circle showcasing icons for Zoom, Lookback, Google Meet, API, and SurveyMonkey.
Best-in-class panel software
The most open, connected, and flexible research CRM

Build rich user profiles, port data in and out, and conduct research with all your favorite tools and methods.

An illustrative depiction of Research Hub. A spreadsheet style panel of participant information sits left of a wheel-like circle showcasing icons for Zoom, Lookback, Google Meet, API, and SurveyMonkey.

We ❤ mixed methods

Interviews, focus groups, surveys, usability tests, multi-day studies — we’re compatible with any type of study.

Integrations, not workarounds

Bring your own research tool stack and plug into User Interviews with our growing suite of integrations.

The first participant API

Build a custom integration (or use reverse ETL) to sync user data securely from any system, keep records fresh, and delete data for GDPR compliance.
Enterprise-grade platform
Purpose-built for enterprise research teams

Co-designed with our enterprise partners to include the features and flows that matter most in scaled research environments.

An illustrative product shot of Research Hub showing a long list of participant records alongside a side menu, which highlights the various admin control allowed within Research Hub, such as branding, invite rules, data consent, multiple panels, and team settings

Endless customizations

Research Ops have unparalleled control over panel access, customer communication, invite rules, and invite limits.

Admin superpowers

Configure multiple research teams and create team panels with overlapping participants — as an org admin, you set the rules.

Secure, private, accessible

We’re SOC2 certified, we offer SSO and 2FA, and we support GDPR compliance with PII controls, data consent, NDAs, and an API for secure data transfer.
An illustrative product shot of Research Hub showing participant record data alongside a side menu. The side menu highlights segments that users can build within a team, and the illustration shows how you can add select participants to these segments.
Self-serve recruiting
Supercharge research with the power of self-serve

Loved by researchers and product teams who see immediate benefit from how fast and easy it is to launch a study, target the right users, and manage participation from end to end.

An illustrative product shot of Research Hub showing participant record data alongside a side menu. The side menu highlights segments that users can build within a team, and the illustration shows how you can add select participants to these segments.

Segments, filters, labels

You’ve got complex criteria; we’ve got rich targeting. Pinpoint the right users from your panel, then automate invites, screening, and qualification to recruit the very best.

Research without limits

Unlimited opt-in forms, no seat limits, endless ways to grow your panel, incentives in 17 currencies, and admin features to help teams coordinate as they scale.

Personalized onboarding & support

Get help fast with a support team that’s 4x our competitors. Plus, custom plans include dedicated customer success & onboarding.
Research Hub in action
Explore use cases
For Research Ops
and team admins
Help your organization unlock more customer conversations with software that’s purpose-built for research recruiting.
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Grow and sustain a healthy panel ready to tap for insights
dark blue check mark
Set guardrails & communication standards for the whole team
dark blue check mark
Minimize the need for manual oversight and intervention from ReOps
a doodle-style icon of quotation marks

“Because User Interviews can both recruit for you and manage your own participants for you, they can become your one-stop-shop for participant recruiting.”

For Researchers
and product people
Take the pain out of recruiting customers for research with direct access to your panel, and all the powerful filters and user data at your fingertips.
dark blue check mark
Pinpoint best-fit participants from your massive user population in minutes
dark blue check mark
Automate the entire workflow, or opt to intervene along the way for greater control
dark blue check mark
Recruit with confidence knowing all your company’s policies are handled by our platform
a doodle-style icon of quotation marks

“Moving the panel to a more user-friendly CRM-like system with User Interviews was a massive improvement, which allows researchers to self-serve when they need participants.”

For interviews & focus groups
and moderated research methods
We’re best known for user interviews (it’s our name!) but you can just as easily run other moderated and mixed methods studies, on- or offline.
light blue check mark
Sync your calendar for easy scheduling — leave bookings, rescheduling, and cancellations to us
light blue check mark
Collaborate with teammates, assign different moderators, and even run multiple sessions at once
light blue check mark
Generate automatic meeting links with our Zoom, Google Meet, and Lookback integrations
a doodle-style icon of quotation marks

“User Interviews allows you to source, screen, schedule, incentivize and manage participants in one platform.”

For surveys & usability tests
and unmoderated research methods
Go beyond moderated research — engage your panel for surveys, diary studies, usability tests, concept tests, and mixed methods studies.
light blue check mark
Launch studies confidently with our smart templates and simple participant experience
light blue check mark
Running a large survey? Turn on automatic review so qualified participants can start without delay
light blue check mark
Streamline research with integrations: SurveyMonkey, Qualtrics, Typeform, Lookback, and more
a doodle-style icon of quotation marks

“A success with unmoderated research. The UI tool overall is well put together and provides a lot of handy features.”

For Research Ops
and team admins
Help your organization unlock more customer conversations with software that’s purpose-built for research recruiting.
dark blue check mark
Grow and sustain a healthy panel ready to tap for insights
dark blue check mark
Set guardrails & communication standards for the whole team
dark blue check mark
Minimize the need for manual oversight and intervention from ReOps
a doodle-style icon of quotation marks

“Because User Interviews can both recruit for you and manage your own participants for you, they can become your one-stop-shop for participant recruiting.”

For Researchers
and product people
Take the pain out of recruiting customers for research with direct access to your panel, and all the powerful filters and user data at your fingertips.
dark blue check mark
Pinpoint best-fit participants from your massive user population in minutes
dark blue check mark
Automate the entire workflow, or opt to intervene along the way for greater control
dark blue check mark
Recruit with confidence knowing all your company’s policies are handled by our platform
a doodle-style icon of quotation marks

“Moving the panel to a more user-friendly CRM-like system with User Interviews was a massive improvement, which allows researchers to self-serve when they need participants.”

For interviews & focus groups
and moderated research methods
We’re best known for user interviews (it’s our name!) but you can just as easily run other moderated and mixed methods studies, on- or offline.
light blue check mark
Sync your calendar for easy scheduling — leave bookings, rescheduling, and cancellations to us
light blue check mark
Collaborate with teammates, assign different moderators, and even run multiple sessions at once
light blue check mark
Generate automatic meeting links with our Zoom, Google Meet, and Lookback integrations
a doodle-style icon of quotation marks

“User Interviews allows you to source, screen, schedule, incentivize and manage participants in one platform.”

For surveys & usability tests
and unmoderated research methods
Go beyond moderated research — engage your panel for surveys, diary studies, usability tests, concept tests, and mixed methods studies.
light blue check mark
Launch studies confidently with our smart templates and simple participant experience
light blue check mark
Running a large survey? Turn on automatic review so qualified participants can start without delay
light blue check mark
Streamline research with integrations: SurveyMonkey, Qualtrics, Typeform, Lookback, and more
a doodle-style icon of quotation marks

“A success with unmoderated research. The UI tool overall is well put together and provides a lot of handy features.”

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Book a 15-minute intro call
See why 1,700+ teams rely on Research Hub to scale customer research.
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“What's interesting about the team at User Interviews is how integrated their dashboard experience is with the needs of a seasoned researcher. They continue to put out new features that don't derail the mission of their product design. When they say, 'I'll submit that suggestion to the product team' it actually gets considered for future releases.”
George Jensen
UX Operations Leader, Nationwide