Product Talk #11

Rewatch our latest Product Talk webinar, where we share our new and updated screeners, automated and collaborative scheduling, streamlined payments for teams, and a sneak peak at our new project set-up experience.

💻 Download the slides
‍🗒️ Read on for a recap

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📝 New and updated screeners

Build screeners faster with updated multiple-choice questions: We made a number improvements to our most popular question type. Researchers can bulk enter answer options for multiple choice questions and participants can write in an “Other” option.

Get more valuable input with more question types: We’re exploring several ways to help you find the right participants, including matrix questions, skip logic enhancements, and participant video and photo uploads.

On the horizon, a stronger panel over time: We are exploring ways to capture and find more valuable participant information across the User Interviews panel and Research Hub, including capturing more information on each participant with updates to screeners and opt-in forms.
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📅 Scheduling with your team

Coordinate your team with session roles: You can designate who must attend and who is optional, so you can find times that work for the team and schedule only those that need to be there.

Automate scheduling for your team: Connect your calendars, set your preferences, and we’ll do the rest for you. We will find times with work for your whole team and send calendar invites and reminders, so you can focus on the research.
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🛠️ Revamping the Research Workflow

Researchers have four important needs for leading research. We are redesigning the project setup and management process in User Interviews to support more fast, iterative, collaborative, and flexible research.

On the horizon, researchers can get started faster, have more flexibility, iterate as they learn, and can work collaboratively with their teammates:

• Enable the reuse of best practices. Create templates for project components (e.g. screener questions, recruiting criteria)
• Enable easier testing pre-launch. Create a project test mode to more easily do dry runs before you launch.
• Enable research as a team sport. Automate reminders and progress updates to your collaborators and stakeholders.
• Enable flexible research design. Recruit from multiple audiences or run multiple activities in the same study.
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🔐 Guardrails and visibility for admins

Streamline launch with shared payments. Whether you pay by invoice, credit card, or a prepaid balance, remove decisions from the launch process by providing a primary payment method for your team. Other guardrails are in consideration now.

More visibility into usage and spend. Up next, we’re planning to provide more insight into the research happening at your company with reporting on usage and spend in User Interviews.

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