Devin (he/him) is an advocate for human centered experiences, ethical research, and facilitative leadership. One of Devin’s favorite things is understanding people; how they think, what their goals are and what challenges they face. He has a lot of experience working with business partners and designers to develop strategies aimed at solving for unmet needs and empowering people to do more. 

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He’s been in the UX field for 10 years, with over 4 of those years as a people leader. Currently,  he’s a Senior Manager of UX Research at Verizon, leading a matrixed user research team dedicated to consumer digital journeys and touchpoints including dotcom, app and conversational channels.  

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Previously, Devin led design efforts for Dodge, Hyatt, Atkins, Kaplan, Ingersoll Rand and others through agency engagements.

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Devin is also a Guest Lecturer & Critic at Carnegie Mellon University, a local leader of the Interaction Design Foundation, and a member of the InVision Design Leadership Forum. He created the 7-step IMPACTS Framework to help researchers drive more strategic impact.