Built by curious humans
We exist to help teams discover user insights; we believe fast access to quality participants is the key to that discovery. In fact, we don't just believe it—we know it. We know it because we listen to our customers and you tell us how game changing speed to insight is. We know it because our company wouldn't exist without talking to customers. Need to get in touch? Email support@userinterviews.com or call (984) 217-8464.
photo collage of User Interviews' three co-founders plus some illustrative lines and icons
3 Co-founders, 2 companies, 1 UI
We're a distributed team on a mission to change how companies build products. We believe that consistent user feedback is key to success. We know, because our first company flopped—read our origin story.

And our story gets even more exciting—we're proud to announce our $27.5M Series B to help companies become more user centric by doing research, fast.
User interviews by the numbers
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UItes are alright
Humble but confident. Independent but collaborative. There's no one set UI-type. And that's what makes our team so special.
"I love working at UI because I am able to be creative in a space that is open to new ideas. Work-life balance is essential for me because of my little kiddo. I love all the opportunities for growth within UI, and I enjoy working alongside so many wonderful people who are looking to make the UX world better for all."
Sarah R. (she/her)
Sales Development Representative
El Paso, TX
"I love working at User Interviews! The work life balance here is great — since I don’t have a commute, I’m able to spend extra time every morning with my wife and baby boy."
Drew Brigham (he/him)
Lead Software Engineer
Buffalo, NY
"User Interviews is basically a group of smart people tackling a ton of complex, interesting problems and having a lot of fun in the process."
Kristina McLane (she/her)
Director of Consumer Marketing
Washington, DC
Leadership Team
The User Interviews leadership team sets the strategic direction for the company, influenced heavily by customer insight and internal feedback and dialog.  

This month we asked our leadership, “what Olympic sport would you most want to participate in?”
See what they have to say below:
Basel Fakhoury
CEO & Co-founder
Brooklyn, NY
Olympic sport: Run walking
Dennis Meng
COO & Co-founder
Washington, DC
Olympic sport: Biathlon
Bob Saris
CTO & Co-founder
Philadelphia, PA
Olympic sport: Curling
JH Forster
VP, Product
Salem, MA
Olympic sport: 5000m
Erin May
VP, Marketing & Growth
Maplewood, NJ
Olympic sport: Biathlon
Utsav Kaushish
VP, Analytics
New York, NY
Olympic sport: Speed skating
Tucker Hutchinson
VP, Revenue
Portland, OR
Olympic sport: Surfing
Nabil Syed
VP, Operations
Los Angeles, CA
Olympic sport: Tennis
Shonda Williams
VP, People
Chicago, IL
Olympic sport: Rhythmic gymnastics
Sherwin Yu
VP, Engineering
Berkeley, CA
Olympic sport: Climbing
Aimee Halbert
General Counsel
Mahwah, NJ
Olympic sport: Luge
Kevin Mershon
Waynesville, NC
Olympic sport: Super G
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Looking for the whole team? Fair warning: biggest company in the world.
Meet all the UItes.
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Team spotlight: engineering
CTO and co-founder Bob Saris shares how the engineering team at UI developed a system to organize business logic in our code base.
How do you begin to describe a company culture in a few words?
We are fully remote and always* have been. We care, we work hard, we’re customer obsessed (but not in a weird way), curious, maybe a little quirky? OK so we’re kind of nerds if you want to know the truth.

Remote requires autonomy, self-starting, trust, top-down and bottoms-up alignment, intentional communication. So we focus on those things. We embrace what makes you you, not drinking Kool-Aid.
*Technically we had a small office inside our investor’s office, inside Hubspot’s office, in Cambridge with about 6 employees in the early days. We’ve been fully remote since 2018.
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Learning stipend
Keep learning. We offer an annual learning stipend of $500 for education-related purchases such as books, course registrations, industry memberships, or conference fees.
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Office stipend
In addition to a laptop (and some pretty sweet swag) we’ll send your way when you start, you have $250 for office accessories to help you work in productive comfort.
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401k contribution
We’ll top off your 401k with $200 per month—regardless of your contribution—to help fuel that sweet, sweet compounding growth.
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Equity options
1 year cliff. 4 year vest. Get in on the ground-ish floor of our sustainably growing startup, and own a stake in our success.
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Fully-covered health insurance options
We have options that cover 100% medical, dental, and vision insurance. You’ll also get free membership with One Medical and Talkspace!
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Paid time away
We know unlimited is controversial. We don’t offer it. Instead you own your days to take, accrue, or get cash back for when you leave. You also get unlimited wellness days. We have competitive parental and family leave policies too.
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Fully, totally remote
Before the world forced us all into it, we chose to be fully remote. If remote appeals to you, you probably don’t need us to sell you on its benefits. If you’re on the fence, check out some of our remote working tips.
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Company retreats
We host a big in-person retreat each year—with a virtual option. It's a great opportunity to break from the day-to-day and get some IRL face time with everyone.
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Flexible work
Work where you want, in an environment that works for you. Work when you want, as long as you have some overlap with the team. We try to mix synchronous and asynchronous collaboration.
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Like what you’re seeing? Browse our current job openings.