Awkward Silences

A user research podcast
hosted by Erin May (VP Growth & Marketing)
and John Henry Forster (VP Product)

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and JH Forster, VPs of growth/marketing and product at User Interviews.

PLACES TO LISTEN ON:

Lastest Episode:

Awkward Silences

March 25, 2020

Using Research to Write Next Level Copy with Joel Klettke of Business Casual Copywriting

How the best copy takes words straight from your customer's mouths and meets them where they are.

Carrie Boyd

00:00

4:00

More Episodes:

Awkward Silences

March 18, 2020

User Research As A Growth Engine At Early Stage Startups with Loic Alix-Brown, CEO of Flick

How a startup CEO used user research to grow his business, find product-market fit, and keep the focus on the user.

Carrie Boyd

Awkward Silences

March 12, 2020

Democratizing Research in Large Enterprise Companies with Luke Fraser of Paper Ventures

How to navigate user research in risk adverse environments, including how to get coworkers from legal departments to attend your standups.

Carrie Boyd

Awkward Silences

February 14, 2020

Self Care As A UX Researcher with Vivianne Castillo

UX research is emotionally taxing work. Here's how to take better care of yourself.

Carrie Boyd

The best stories about user research

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Awkward Silences

July 3, 2019

What UX Researchers Can Learn From Children with Noam Segal of Wealthfront

Become more childlike to unlock deeper insights

Carrie Boyd

Awkward Silences

May 31, 2019

How to Balance About a Million Kinds of Qualitative Research with Toast’s Head of Product Design and Research

Researching for hardware and software and service design can be—a lot. Here’s how Susan Rice manages it all.

Carrie Boyd

Awkward Silences

May 16, 2019

Seat Reclining on Airplanes is OK, Research Shows

We wanted to know what people think about seat reclining and plane etiquette, so we guerilla interviewed a bunch of strangers in Austin.

Erin May

Awkward Silences

May 8, 2019

How to Facilitate User Research in Any Team with Nicola Rushton

Big or small, all teams can benefit from great research.

Carrie Boyd

Awkward Silences

May 1, 2019

Kate Towsey on Starting a Research Ops Practice

Research ops is an integral part of doing effective and efficient research, but getting a practice set up can be a lot of work.

Carrie Boyd

Awkward Silences

April 24, 2019

3 Ways to Make a Potentially Awkward User Interview Less Awkward with Adam Sigel of Hometap

The best way to run smooth user interviews? A healthy dose of empathy!

Carrie Boyd

Awkward Silences

April 18, 2019

4 Ways to Make Qualitative Research Your Competitive Marketing Advantage with Katelyn Bourgoin

The best way to create better marketing strategies? Talk to your customers.

Carrie Boyd

Awkward Silences

April 10, 2019

3 Essential Times to Do Qualitative Research With Shipra Kayan

It doesn't matter if you're running a large study or a quick user test, you should always start by involving your whole team.

Carrie Boyd

Awkward Silences

March 27, 2019

John Cutler on Integrating Research Faster

Getting your team starting together, working together, and finishing together can lead to great insights.

Carrie Boyd

Awkward Silences

March 22, 2019

Our Thoughts on Awkward Silences So Far: A Retro Episode

We've taken some time to reflect on the podcast so far, now we want your feedback!

Carrie Boyd

Awkward Silences

March 12, 2019

Running Amazing Remote UX Research Sessions with Sonya Badigian

This week on Awkward Silences, the gang talks about the benefits of remote research and how to do it effectively.

Carrie Boyd

Awkward Silences

February 27, 2019

The 7 Step Framework Pluralsight Uses To Ship Customer-Centric Product Continuously (That You Can Steal Too)

James Aylward of Pluralsight has a framework that keeps his team moving while creating products that are all about the customer.

Carrie Boyd

Awkward Silences

Lastest Episode:

Using Research to Write Next Level Copy with Joel Klettke of Business Casual Copywriting

More Episodes:

User Research As A Growth Engine At Early Stage Startups with Loic Alix-Brown, CEO of Flick

Democratizing Research in Large Enterprise Companies with Luke Fraser of Paper Ventures

Self Care As A UX Researcher with Vivianne Castillo

The best stories about user research

What UX Researchers Can Learn From Children with Noam Segal of Wealthfront

How to Balance About a Million Kinds of Qualitative Research with Toast’s Head of Product Design and Research

Seat Reclining on Airplanes is OK, Research Shows

How to Facilitate User Research in Any Team with Nicola Rushton

Kate Towsey on Starting a Research Ops Practice

3 Ways to Make a Potentially Awkward User Interview Less Awkward with Adam Sigel of Hometap

4 Ways to Make Qualitative Research Your Competitive Marketing Advantage with Katelyn Bourgoin

3 Essential Times to Do Qualitative Research With Shipra Kayan

John Cutler on Integrating Research Faster

Our Thoughts on Awkward Silences So Far: A Retro Episode

Running Amazing Remote UX Research Sessions with Sonya Badigian

The 7 Step Framework Pluralsight Uses To Ship Customer-Centric Product Continuously (That You Can Steal Too)

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