Awkward Silences

A user research podcast
hosted by Erin May (VP Growth & Marketing)
and John Henry Forster (VP Product)

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and JH Forster, VPs of growth/marketing and product at User Interviews.

PLACES TO LISTEN ON:

Lastest Episode:

Awkward Silences

February 18, 2021

Discovery Research and Interviewing Skills with Maria Rosala of Nielsen Norman Group

Maria joined us live to explain why discovery research is non-negotiable, how to conduct great interviews, and to share her top tips, methods, and tools.

Katryna Balboni

00:00

4:00

More Episodes:

Awkward Silences

February 2, 2021

Ethical Hacking, Information Security, and UX with Ted Harrington of ISE

Discover what information security and UX have in common, how UXers can build more secure products, and what the heck ethical hackers do.

Carrie Boyd

Awkward Silences

January 19, 2021

The Lone UXR: Being a UX Research Team of One with Izzy Nichols

Going it alone can be tough—but there are perks to solo work, too. Izzy Nichols walked us through how being a lone UX researcher can be good for leveling up your skills, taking the next step in your career, and finding out what you really want.

Carrie Boyd

Recruiting

January 12, 2021

9 Research Recruiting Tips from UXR Experts—How to Recruit Participants Like A Pro

User research recruiting is hard. Here’s some tips from our expert podcast guests to make things easier.

Carrie Boyd

The best stories about user research

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Awkward Silences

July 2, 2020

How Alignment Can Speed Up Your Work with Jonathon Hensley of Emerge Interactive

Why getting everyone on the same page is the key to a successful team

Carrie Boyd

Awkward Silences

June 12, 2020

Being Data-Driven vs. Data-Informed with Hannah Shamji, Head of Research at Copyhackers

How to let data inform your decisions instead of drive right through them.

Carrie Boyd

Awkward Silences

May 29, 2020

UX Benchmarking to Demonstrate ROI with Kate Moran, UX Specialist at Nielsen Norman Group

In our first ever live podcast episode, we chat with Kate Moran about how to demonstrate the ROI of your UX work

Carrie Boyd

Awkward Silences

May 20, 2020

Combining Sales Demos and Customer Research with Jane Portman, Co-Founder of Userlist and Host of UI Breakfast

You can do more than sell with a sales demo. Jane Portman walks through how to reposition demos as relationship building and discovery research opportunities.

Carrie Boyd

Awkward Silences

May 7, 2020

User Research for Growth with Aazar Shad of Userpilot

User research isn't just for design and product teams. Here's how a Head of Growth used UXR methods to grow his business.

Carrie Boyd

Awkward Silences

April 17, 2020

A User Interview Every Day for A Year with Jonathan Anderson of Candu

How doing a user interview every day for a year changed the trajectory of Candu

Carrie Boyd

Awkward Silences

April 10, 2020

Accessibility, User Research, and Inclusive Design with Cat Noone, CEO of Stark

How teams can ship more accessible work, conduct diverse research, and embrace inclusive design from the start.

Carrie Boyd

Awkward Silences

March 25, 2020

Using Research to Write Next Level Copy with Joel Klettke of Business Casual Copywriting

How the best copy takes words straight from your customer's mouths and meets them where they are.

Carrie Boyd

Awkward Silences

March 18, 2020

User Research As A Growth Engine At Early Stage Startups with Loic Alix-Brown, CEO of Flick

How a startup CEO used user research to grow his business, find product-market fit, and keep the focus on the user.

Carrie Boyd

Awkward Silences

March 12, 2020

Democratizing Research in Large Enterprise Companies with Luke Fraser of Paper Ventures

How to navigate user research in risk adverse environments, including how to get coworkers from legal departments to attend your standups.

Carrie Boyd

Awkward Silences

February 14, 2020

Self Care As A UX Researcher with Vivianne Castillo

UX research is emotionally taxing work. Here's how to take better care of yourself.

Carrie Boyd

Awkward Silences

January 31, 2020

Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz

Seeing what your users are doing in real sessions can help stakeholders build empathy and add to your existing research practice

Carrie Boyd

Awkward Silences

Lastest Episode:

Discovery Research and Interviewing Skills with Maria Rosala of Nielsen Norman Group

More Episodes:

Ethical Hacking, Information Security, and UX with Ted Harrington of ISE

The Lone UXR: Being a UX Research Team of One with Izzy Nichols

9 Research Recruiting Tips from UXR Experts—How to Recruit Participants Like A Pro

The best stories about user research

How Alignment Can Speed Up Your Work with Jonathon Hensley of Emerge Interactive

Being Data-Driven vs. Data-Informed with Hannah Shamji, Head of Research at Copyhackers

UX Benchmarking to Demonstrate ROI with Kate Moran, UX Specialist at Nielsen Norman Group

Combining Sales Demos and Customer Research with Jane Portman, Co-Founder of Userlist and Host of UI Breakfast

User Research for Growth with Aazar Shad of Userpilot

A User Interview Every Day for A Year with Jonathan Anderson of Candu

Accessibility, User Research, and Inclusive Design with Cat Noone, CEO of Stark

Using Research to Write Next Level Copy with Joel Klettke of Business Casual Copywriting

User Research As A Growth Engine At Early Stage Startups with Loic Alix-Brown, CEO of Flick

Democratizing Research in Large Enterprise Companies with Luke Fraser of Paper Ventures

Self Care As A UX Researcher with Vivianne Castillo

Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz

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