Awkward Silences

A user research podcast
hosted by Erin May (VP Growth & Marketing)
and John Henry Forster (VP Product)

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and JH Forster, VPs of growth/marketing and product at User Interviews.

PLACES TO LISTEN ON:

Lastest Episode:

Awkward Silences

November 24, 2020

From Start to Finish: End-to-End Experience Teams with Danielle Smith of Express Scripts

How bringing different disciplines together gave this research team its superpowers.

Carrie Boyd

00:00

4:00

More Episodes:

Awkward Silences

November 10, 2020

Everything in Context: Anthropology and User Research with Vanessa Whatley of Google

Anthropology is all about studying the context and cultures in which people make decisions. Here’s what user researchers can learn from that practice—with Vanessa Whatley, a UX Researcher at Google.

Carrie Boyd

Awkward Silences

October 28, 2020

The Missing Ingredient: How Storytelling Can Make User Research More Impactful with Harrison Wheeler, UX Design Manager at LinkedIn

Storytelling can help everyone at your organization get in the practice of basing decisions in user feedback. Here’s how Harrison Wheeler makes it work at Linkedin.

Carrie Boyd

Awkward Silences

October 12, 2020

Uncharted Territory: AI, User Research, and What’s Next with with Hana Nagel, Service Designer at Element AI

AI is becoming a part of everything we do, so how do we ensure it's user-friendly, ethical, and unbiased?

Carrie Boyd

The best stories about user research

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Awkward Silences

March 25, 2020

Using Research to Write Next Level Copy with Joel Klettke of Business Casual Copywriting

How the best copy takes words straight from your customer's mouths and meets them where they are.

Carrie Boyd

Awkward Silences

March 18, 2020

User Research As A Growth Engine At Early Stage Startups with Loic Alix-Brown, CEO of Flick

How a startup CEO used user research to grow his business, find product-market fit, and keep the focus on the user.

Carrie Boyd

Awkward Silences

March 12, 2020

Democratizing Research in Large Enterprise Companies with Luke Fraser of Paper Ventures

How to navigate user research in risk adverse environments, including how to get coworkers from legal departments to attend your standups.

Carrie Boyd

Awkward Silences

February 14, 2020

Self Care As A UX Researcher with Vivianne Castillo

UX research is emotionally taxing work. Here's how to take better care of yourself.

Carrie Boyd

Awkward Silences

January 31, 2020

Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz

Seeing what your users are doing in real sessions can help stakeholders build empathy and add to your existing research practice

Carrie Boyd

Awkward Silences

January 7, 2019

7 Reasons Not To Do User Research with Michele Ronsen

We chatted with Michele Ronsen about when companies should pause before doing qualitative user research

Carrie Boyd

Awkward Silences

December 5, 2019

Why No One Listens to Your Research Reports with Caitria O’Neill of Google

How to create research reports that are engaging, informative, and actionable.

Carrie Boyd

Awkward Silences

November 7, 2019

How 3 Researchers Landed Their Dream Jobs with Jud Vaughan, Khalida Allen, and Christianne Elliott of Mailchimp

Sometimes the winding career path is the best one

Carrie Boyd

Awkward Silences

October 23, 2019

Researching Your Own Users with Chad Aldous of Abodo

How a researcher and designer handles consistent research as a team of one.

Carrie Boyd

Awkward Silences

October 17, 2019

Cross Cultural Research with Elsa Ho of Uber, Leia Atkinson of Shopify, and Chui Chui Tan of Beyō Global

This week, we're launching three episodes of Awkward Silences. We talked all about how researchers can do great work internationally.

Carrie Boyd

Awkward Silences

October 1, 2019

Why Participants Participate in User Research with Brittany Rutherford of User Interviews

We’ve talked a lot about how researchers do research, now it’s time to hear from the participants.

Carrie Boyd

Awkward Silences

September 20, 2019

Building a Branded Research Practice with Vicki Tollemache of Grubhub

To get everyone on board with research, Vicki decided to turn Grubhub's research practice into an engaging brand.

Carrie Boyd

Awkward Silences

Lastest Episode:

From Start to Finish: End-to-End Experience Teams with Danielle Smith of Express Scripts

More Episodes:

Everything in Context: Anthropology and User Research with Vanessa Whatley of Google

The Missing Ingredient: How Storytelling Can Make User Research More Impactful with Harrison Wheeler, UX Design Manager at LinkedIn

Uncharted Territory: AI, User Research, and What’s Next with with Hana Nagel, Service Designer at Element AI

The best stories about user research

Using Research to Write Next Level Copy with Joel Klettke of Business Casual Copywriting

User Research As A Growth Engine At Early Stage Startups with Loic Alix-Brown, CEO of Flick

Democratizing Research in Large Enterprise Companies with Luke Fraser of Paper Ventures

Self Care As A UX Researcher with Vivianne Castillo

Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz

7 Reasons Not To Do User Research with Michele Ronsen

Why No One Listens to Your Research Reports with Caitria O’Neill of Google

How 3 Researchers Landed Their Dream Jobs with Jud Vaughan, Khalida Allen, and Christianne Elliott of Mailchimp

Researching Your Own Users with Chad Aldous of Abodo

Cross Cultural Research with Elsa Ho of Uber, Leia Atkinson of Shopify, and Chui Chui Tan of Beyō Global

Why Participants Participate in User Research with Brittany Rutherford of User Interviews

Building a Branded Research Practice with Vicki Tollemache of Grubhub

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