Awkward Silences

A user research podcast
hosted by Erin May (VP Growth & Marketing)
and John Henry Forster (VP Product)

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and JH Forster, VPs of growth/marketing and product at User Interviews.

PLACES TO LISTEN ON:

Lastest Episode:

Awkward Silences

March 22, 2023

The UX files: Best highlights from YouX 2023

Erin and John-Henry relive the wonderfully awkward, thought-provoking, and inspiring moments of YouX 2023 and muse on some of their favorite takeaways from each session.

Erin May

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4:00

More Episodes:

Awkward Silences

March 15, 2023

Building a Healthy Research Culture with Mike Oren of Klaviyo

What is a "healthy" research culture? According to Mike Oren of Klaviyo, it takes strong leadership, psychological safety, structure & more.

Erin May

Awkward Silences

March 8, 2023

It’s Not Research, It’s You! with Holly Hester-Reilly of H2R Product Science

Holly Hester-Reilly discusses how bad research processes can give research a bad reputation and how it can all go wrong.

Erin May

Awkward Silences

March 1, 2023

The Product Launch Playbook with Derek Osgood

What makes a winning product launch? Derek Osgood shares specific tactics he uses to plan, execute, and succeed at product launches.

Erin May

The best stories about user research

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Awkward Silences

October 19, 2022

Tacos and Tide Pods: Big Plans, a Product Relaunch, and Healthy Organizational Tension

Tacos = the great. Tide Pods = the not-so-great. Roberta is back to discuss the good (and not-so-good) aspects of UX research.

Erin May

Awkward Silences

October 6, 2022

User Research Incentives with Nick Baum of Tremendous

Incentives accelerate recruiting, thank participants, and help you collect better data with UX research—here’s how to manage them well.

Erin May

Awkward Silences

September 22, 2022

Ethical Design and Respectful UX Research with Kat Zhou of Epidemic Sound

How do you show respect and consideration for your users? Kat Zhou explains the urgent need for ethical practices in design and research.

Erin May

Awkward Silences

September 15, 2022

Tacos and Tide Pods: Authenticity, Exciting Milestones, and LinkedIn

Tacos = the great. Tide Pods = the not-so-great. An honest chat about the (mostly really great) state of User Interviews.

Erin May

Awkward Silences

August 31, 2022

Onboarding UX: How to Research and Design a Great First Impression with Pulkit Agrawal of Chameleon

First impressions matter. Here’s how to create an awesome one with a masterful UX strategy for user onboarding.

Erin May

Awkward Silences

August 17, 2022

UXR Productivity Hacks with Michele Ronsen of Curiosity Tank

Better, faster, efficient, and accurate — this list of UXR productivity hacks from Michele Ronsen will help you work smarter, not harder.

Erin May

Awkward Silences

August 3, 2022

Leading UX Research for Healthcare Apps with Wendy Johansson of Misalud Health

What can UXers do to improve health inequity? Here’s how to approach UX research in healthcare and building a practical healthcare app.

Erin May

Awkward Silences

July 21, 2022

Customer-Centricity in Practice: From Insights to Product Roadmaps with Ferdinand Goetzen of Reveall

You can’t be “customer obsessed” without customer insights. An insights pro explains how to establish a continuous research practice and make the most of your data.

Erin May

Awkward Silences

July 13, 2022

Tacos and Tide Pods: House Cats, Research Repositories, and the Economy

Tacos = the great. Tide Pods = the not-so-great. An honest chat about the (mostly really great) state of User Interviews.

Erin May

Awkward Silences

June 30, 2022

Your UX Career Is a Product – with Sarah Doody of Career Strategy Lab

Why you should treat your UX research career like a product, how to build your career roadmap, and how to thrive as a UX researcher.

Erin May

Awkward Silences

June 17, 2022

UX Writing and Content Design with Yuval Keshtcher of UX Writing Hub

The difference between content design and UX writing, how to do research for UX writing, and where UX writers sit in an org.

Erin May

Awkward Silences

June 2, 2022

Tacos and Tide Pods: A New Series from Awkward Silences

Tacos = the great. Tide Pods = the not-so-great. An honest chat about the (mostly really great) state of User Interviews.

Erin May

Awkward Silences

Lastest Episode:

The UX files: Best highlights from YouX 2023

More Episodes:

Building a Healthy Research Culture with Mike Oren of Klaviyo

It’s Not Research, It’s You! with Holly Hester-Reilly of H2R Product Science

The Product Launch Playbook with Derek Osgood

The best stories about user research

Tacos and Tide Pods: Big Plans, a Product Relaunch, and Healthy Organizational Tension

User Research Incentives with Nick Baum of Tremendous

Ethical Design and Respectful UX Research with Kat Zhou of Epidemic Sound

Tacos and Tide Pods: Authenticity, Exciting Milestones, and LinkedIn

Onboarding UX: How to Research and Design a Great First Impression with Pulkit Agrawal of Chameleon

UXR Productivity Hacks with Michele Ronsen of Curiosity Tank

Leading UX Research for Healthcare Apps with Wendy Johansson of Misalud Health

Customer-Centricity in Practice: From Insights to Product Roadmaps with Ferdinand Goetzen of Reveall

Tacos and Tide Pods: House Cats, Research Repositories, and the Economy

Your UX Career Is a Product – with Sarah Doody of Career Strategy Lab

UX Writing and Content Design with Yuval Keshtcher of UX Writing Hub

Tacos and Tide Pods: A New Series from Awkward Silences

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