Awkward Silences

A user research podcast
hosted by Erin May (VP Growth & Marketing)
and John Henry Forster (VP Product)

Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and JH Forster, VPs of growth/marketing and product at User Interviews.

PLACES TO LISTEN ON:

Lastest Episode:

Awkward Silences

May 24, 2023

The Power of Failure with Kevin Kelly, Publisher and Founding Editor of Wired

The senior maverick of Wired gives expert advice on turning failure into success, battling your own biases, and prototyping your own life.

Erin May

00:00

4:00

More Episodes:

Awkward Silences

May 10, 2023

AI Anxiety: The Dangers (and Opportunities) of AI in Research with Mike Adams of Grain

Mike Adams, CEO and Founder of Grain, discusses applications of AI in research, and a peek into the shifting research product roadmap.

Erin May

Awkward Silences

April 26, 2023

What is UX Business Coaching? With Sylvana Rochet of Elan Vital Coaching

Good career coaching helps you navigate your career path and achieve your goals. Sylvana explains how to get the most out of UX coaching.

Erin May

Awkward Silences

April 19, 2023

Defining a Research Strategy with Devin Harold of Capital One

Devin Harold, the Director of Research at Capital One, joins us to share the ins and outs of crafting, implementing, and refining an impactful UX research strategy.

Erin May

The best stories about user research

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Awkward Silences

April 12, 2023

The Power of Atomic Research with Daniel Pidcock of Glean.ly

Daniel shares how Glean.ly and applying the atomic research framework helps UX researchers organize large amounts of data and efficiently extract insights.

Erin May

Awkward Silences

March 29, 2023

Exploring UX Research Career Options with Marieke McCloskey of LinkedIn

Marieke shares eye-opening insights and details about the experiences that shaped her career as a UX researcher, consultant, and trainer.

Erin May

Awkward Silences

March 22, 2023

The UX files: Top Moments from YouX 2023

Erin and John-Henry relive the wonderfully awkward, thought-provoking, and inspiring moments of YouX 2023 and muse on some of their favorite takeaways from each session.

Erin May

Awkward Silences

March 15, 2023

Building a Healthy Research Culture with Mike Oren of Klaviyo

What is a "healthy" research culture? According to Mike Oren of Klaviyo, it takes strong leadership, psychological safety, structure & more.

Erin May

Awkward Silences

March 8, 2023

It’s Not Research, It’s You! with Holly Hester-Reilly of H2R Product Science

Holly Hester-Reilly discusses how bad research processes can give research a bad reputation and how it can all go wrong.

Erin May

Awkward Silences

March 1, 2023

The Product Launch Playbook with Derek Osgood

What makes a winning product launch? Derek Osgood shares specific tactics he uses to plan, execute, and succeed at product launches.

Erin May

Awkward Silences

February 15, 2023

Understanding Growth Research with Carlos Tellez of Nubank

Carlos Tellez explains the power of growth research. Learn about what growth research is, what it isn't, and how it works.

Erin May

Awkward Silences

February 1, 2023

Emerging Trends in UX and CX with Alfonso de la Nuez and Dana Bishop of UserZoom

UX research experts Alfonso de la Nuez and Dana Bishop of UserZoom share their thoughts on the rise of collaboration tools like Figma and discuss what it means for an industry undergoing dramatic change.

Erin May

Awkward Silences

January 5, 2023

What Does a UX Research Chief of Staff Do? with A'verria Martin of ServiceNow

Discover how the newly-defined role of 'UX Research Chief of Staff’ is taking shape and how these ReOps experts facilitate growth at scale.

Erin May

Awkward Silences

January 18, 2023

Optimizing In-Product Research with Ryan Glasgow of Sprig

In-product research is a powerful way of understanding user sentiment. Learn about best practices for in-product research at different product lifecycle stages.

Erin May

Awkward Silences

December 27, 2022

Tacos and Tidepods: A Very Awkward Goodbye with Roberta Dombrowski of User Interviews

For our last episode of 2022, Roberta says goodbye and shares tips on carving your own career path, finding your tribe, and growing as a leader.

Erin May

Awkward Silences

December 21, 2022

Finding Your Best Customers with Andrew Michael, CEO at Avrio

Andrew Michael discusses how to use UX research to create ideal customer profiles (ICPs). He unpacks why they matter, how to develop them, and how to use them.

Erin May

Awkward Silences

Lastest Episode:

The Power of Failure with Kevin Kelly, Publisher and Founding Editor of Wired

More Episodes:

AI Anxiety: The Dangers (and Opportunities) of AI in Research with Mike Adams of Grain

What is UX Business Coaching? With Sylvana Rochet of Elan Vital Coaching

Defining a Research Strategy with Devin Harold of Capital One

The best stories about user research

The Power of Atomic Research with Daniel Pidcock of Glean.ly

Exploring UX Research Career Options with Marieke McCloskey of LinkedIn

The UX files: Top Moments from YouX 2023

Building a Healthy Research Culture with Mike Oren of Klaviyo

It’s Not Research, It’s You! with Holly Hester-Reilly of H2R Product Science

The Product Launch Playbook with Derek Osgood

Understanding Growth Research with Carlos Tellez of Nubank

Emerging Trends in UX and CX with Alfonso de la Nuez and Dana Bishop of UserZoom

What Does a UX Research Chief of Staff Do? with A'verria Martin of ServiceNow

Optimizing In-Product Research with Ryan Glasgow of Sprig

Tacos and Tidepods: A Very Awkward Goodbye with Roberta Dombrowski of User Interviews

Finding Your Best Customers with Andrew Michael, CEO at Avrio

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