Rachell Lee

Content Marketing Manager

Rachell is a (former) Content Marketing Manager at User Interviews. Content writer. Marketing enthusiast. INFJ. Inspired by humans and their stories. She spends ridiculous amounts of time on Duolingo and cooking new recipes.

Behind the Scenes Recap: The State of User Research 2023 Survey and Report

ICYMI, here’s a recap of our live webinar on the State of User Research 2023 Report. Get access to the full on-demand video and slide deck.

Rachell Lee

Research Methods & Deliverables

July 20, 2023

Rapid Research: A Framework for Faster Insights to Accelerate Decision-Making

Fast research needs structure. Learn how to build a rapid research framework to help you accelerate decision making.

Rachell Lee

Leadership & Strategy

July 14, 2023

UX Research Training Courses, Certifications, and Bootcamps (2023)

Great user researchers never stop learning. Explore 21 UX research training courses to help grow your user research expertise.

Rachell Lee

Research Ops & Tools

June 14, 2023

20+ Powerful AI-Based Tools for UX Research Toolkits in 2023

Want to simplify complex data analysis and time-consuming tasks? There’s an AI tool for that. Here are 20+ AI tools for UX.

Rachell Lee

Interviewing & Research Skills

May 25, 2023

The Product Manager’s Guide to UX Research

Learn how product managers plan, conduct, and analyze UX research, plus strategies on how to collaborate with UXRs.

Rachell Lee

Leadership & Strategy

May 10, 2023

UX Research Portfolios That Will Get You Hired: 20 Templates and Examples

Yes, you need a portfolio for UX research. Here’s a list of UX research portfolio examples and templates to help you land your next gig.

Rachell Lee

Research Methods & Deliverables

May 2, 2023

40+ Time-Saving Usability Testing Templates and Checklists

Design better usability tests with these 40+ templates for usability testing plans, data analysis, and reporting.

Rachell Lee

Interviewing & Research Skills

April 6, 2023

8 Safety Guidelines for In-Person Research: How to Protect Yourself and Participants

In-person research is back. Here are 8 safety and health guidelines to help protect both researchers and participants during in-person sessions.

Rachell Lee

Data & Reports

March 31, 2023

The ROI of User Research and Recruiting Tools: A Comparative Analysis

4 participant recruiting methods, 10 user testing tools, dozens of fresh insights. Find out how much ROI you can get from popular UX research recruiting tools for different use cases.

Rachell Lee

Research Ops & Tools

March 15, 2023

What is a User Research CRM?

User research CRMs help streamline UXR and ReOps workflows. Learn everything about research-specific CRMs, a checklist of what makes a good research CRM, and a list of relevant tools.

Rachell Lee

Research Methods & Deliverables

March 8, 2023

When is the Right Time to do UX Research?

A guide to conducting certain research methods at the right time, sourced from our own playbook. Plus, when to NOT do research.

Rachell Lee

Research Ops & Tools

February 24, 2023

Building an Integrated ResearchOps Tool Stack

Build your own integrated UX research operations tech stack with tools sourced from our 2022 Tools Map for more mature ReOps workflows.

Rachell Lee

Leadership & Strategy

February 21, 2023

5 Ways to Communicate With the Anti-Persona

Learn how to identify your less-than-ideal users and communicate with the customers you don’t want.

Rachell Lee

Leadership & Strategy

February 9, 2023

Will You Be My Mentor?— YouX 2023 Q&A with Paul Derby, Devin Harold, Dr. Erika Spear, Varun Murugesan

In this YouX panel, we’ll define: what is coaching, what is mentoring, what’s the difference? We’ll also hear experiences from both the mentee and mentor perspective, and how to achieve goals on either side of the relationship.

Rachell Lee

Leadership & Strategy

February 9, 2023

Research for All: Building Healthy Teams Through Democratization—YouX 2023 Q&A with Kate Kalcevich

In our final YouX session, learn how to identify democratization needs, create playbooks and models that enable your team, and scale your efforts in a sustainable way.

Rachell Lee

Interviewing & Research Skills

February 1, 2023

6 Ways to Minimize Participant Panel Fatigue

A closer look at what panel fatigue is, how to design a study with the participant experience in mind, and tips to maximize study quality.

Rachell Lee

Research Ops & Tools

January 25, 2023

105 Free UX Research Templates for Tools: Miro, Notion, Figma, Google Docs, and more

Work smarter, not harder. Make the most of the tools you already use and get inspiration from over 105 free UX research templates and examples.

Rachell Lee

Leadership & Strategy

July 25, 2023

52 Upcoming UX Research Conferences and Events (Q3-Q4 2023)

A giant list of 52 upcoming conferences and events for UX research, ReOps, and design offered online, in-person, or hybrid in 2023.

Rachell Lee

Leadership & Strategy

December 28, 2022

5 Ways to “Recession-proof” Your 2023 User Research Plan

5 realistic and actionable strategies to help you keep user insights flowing in 2023, plus tips to navigate budget cuts and economic uncertainty in a downturn

Rachell Lee

Research Methods & Deliverables

November 4, 2022

When, Why, and How to Conduct a Competitive Analysis for UX Research

The difference between a competitive analysis for UX vs market research, and how to use both together for more holistic insights.

Rachell Lee

Research Ops & Tools

October 28, 2022

14 Best Survey Tools for UX Research

The roundup of 14 best survey tools to help you create UXR surveys that don’t suck. Includes user reviews and tool pricing.

Rachell Lee

Video

October 6, 2022

How to Enable More Effective Collaboration Between Product and User Research Teams

Experts at User Interviews and Maze share their thoughts on how best to empower your team through efficient UX research collaboration.

Rachell Lee

Research Methods & Deliverables

September 28, 2022

Surveys for User Research: Best Practices for Better Insights

Steal a page from our playbook: This guide from the UI Research Guide includes a list of survey writing best practices, QA checklist items, and sample questions to help PwDRs design more impactful surveys.

Rachell Lee

Culture & Remote Life

September 16, 2022

Embracing User Research to Become a Better Storyteller

In her User Interviews debut, Rachell Lee shares how UXR helps her create smart, humble, and valuable content.

Rachell Lee

Research Ops & Tools

August 24, 2023

19 Online Card Sorting Tools to Uncover User Mental Models (2023)

Sort yourself out with this comprehensive list of card sorting tools, from free online apps to robust user research platforms.

Rachell Lee

Research Methods & Deliverables

June 23, 2023

150+ Best Customer Journey Map Templates and Examples

Get inspired and make your work easier with these flexible and (mostly) free customer journey map templates and examples.

Rachell Lee

Leadership & Strategy

May 17, 2023

70+ Memorable UX Research Quotes to Inspire Your Team

A roundup of our favorite quotes for UX research advice, stakeholder persuasion, motivation, and more.

Rachell Lee

Research Ops & Tools

August 17, 2023

Best Customer Journey Mapping Tools for Intuitive Visualizations (2023)

The ultimate list of 32 top-rated customer journey mapping tools—with details about pricing and features.

Rachell Lee

Data & Reports

June 29, 2023

User Researchers’ Guide to Data Privacy Regulations: GDPR, CCPA, CPRA, and Beyond

Don't panic. Here’s what you need to know to help you comply with data privacy and security regulations for your UX research studies.

Rachell Lee

Announcements

June 28, 2023

User Interviews and Data Privacy Compliance: How We Keep User Data Safe

What we're doing to protect your data and how you can use our tools to keep up with privacy compliance.

Rachell Lee

Research Methods & Deliverables

August 9, 2023

The Ultimate Guide to Doing Kickass Customer Interviews

Best practices for planning, moderating, and analyzing effective customer interviews—with tips, questions, templates, and mistakes to avoid.

Rachell Lee

Leadership & Strategy

May 19, 2023

How to Become a UX Researcher in 2023: The Ultimate Career Guide

Want to become a UX researcher? Here’s everything you need to know about getting started with a career in UX research.

Rachell Lee

Rachell Lee

Behind the Scenes Recap: The State of User Research 2023 Survey and Report

Rapid Research: A Framework for Faster Insights to Accelerate Decision-Making

UX Research Training Courses, Certifications, and Bootcamps (2023)

20+ Powerful AI-Based Tools for UX Research Toolkits in 2023

The Product Manager’s Guide to UX Research

UX Research Portfolios That Will Get You Hired: 20 Templates and Examples

40+ Time-Saving Usability Testing Templates and Checklists

8 Safety Guidelines for In-Person Research: How to Protect Yourself and Participants

The ROI of User Research and Recruiting Tools: A Comparative Analysis

What is a User Research CRM?

When is the Right Time to do UX Research?

Building an Integrated ResearchOps Tool Stack

5 Ways to Communicate With the Anti-Persona

Will You Be My Mentor?— YouX 2023 Q&A with Paul Derby, Devin Harold, Dr. Erika Spear, Varun Murugesan

Research for All: Building Healthy Teams Through Democratization—YouX 2023 Q&A with Kate Kalcevich

6 Ways to Minimize Participant Panel Fatigue

105 Free UX Research Templates for Tools: Miro, Notion, Figma, Google Docs, and more

52 Upcoming UX Research Conferences and Events (Q3-Q4 2023)

5 Ways to “Recession-proof” Your 2023 User Research Plan

When, Why, and How to Conduct a Competitive Analysis for UX Research

14 Best Survey Tools for UX Research

How to Enable More Effective Collaboration Between Product and User Research Teams

Surveys for User Research: Best Practices for Better Insights

Embracing User Research to Become a Better Storyteller

19 Online Card Sorting Tools to Uncover User Mental Models (2023)

150+ Best Customer Journey Map Templates and Examples

70+ Memorable UX Research Quotes to Inspire Your Team

Best Customer Journey Mapping Tools for Intuitive Visualizations (2023)

User Researchers’ Guide to Data Privacy Regulations: GDPR, CCPA, CPRA, and Beyond

User Interviews and Data Privacy Compliance: How We Keep User Data Safe

The Ultimate Guide to Doing Kickass Customer Interviews

How to Become a UX Researcher in 2023: The Ultimate Career Guide

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