Help & Support

How can I extend my study?

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Last updated:
June 10, 2021

Extending a study means adding future dates as well as increasing your requested participant number so that we can fill the new dates. 

Our team closes projects within 1-2 business days of the final session (as long as all participation has been recorded). If you'd like to extend, add future dates before you record participation for all participants (or very soon after).

To extend your study, follow these steps (in order):

Step #1: Update your calendar to reflect your new availability. 

Here's how to do this:

  1. Visit your project dashboard. 
  2. Go to the Schedule tab of your dashboard.
  3. Click the "Add / Edit Sessions" buttons.
  4. Click on spaces within the calendar to create new time blocks. The number of sessions you add should be greater than or equal to the additional number of participants you want to confirm.
  5. Save your changes.

Step #2: Increase your requested participant number. 

Here's how to do this:

  1. Within the Schedule tab, find the edit (or pencil) icon next to "Requested participants". 
  2. Change this number to include the number of additional participants you want us to recruit. For example, if you currently have 10 confirmed participants and would like 5 more, change this number to 15.
  3. Save your changes.

Step #3: Approve additional candidates. Our system will send new invitations to anyone who was approved and didn't get a spot the first time. However, we recommend approving a few more people to account for any changing availabilities. 

Here's how to do this:

  1. Visit your project dashboard. 
  2. Go to the Participants tab of your dashboard.
  3. To account for availability and provide us with backups if someone drops, we ask that you approve 2x as many candidates as the number of participants you 'd like booked. For example, if you want 5 more people, approve up to 10 candidates. Don't worry—once we hit your goal, we'll stop recruiting. No need to worry about us booking more than you want.

Questions? Email projects@userinterviews.com to reach your dedicated project coordinator.

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