Help & Support

How can I extend my study?

written by
Courtney Webster
Last updated:
August 18, 2022

Extending your study is easy to do on User Interviews! We understand that schedules change and sometimes you need a little extra time to complete your research. To extend your study, you'll need to add future dates to your project calendar and increase the number of requested participants so your project coordinator can continue recruitment.

Our team automatically closes projects within 7-10 business days following your final session (as long as all participation has been recorded). If you'd like to extend your project, we recommend adding future sessions to your calendar ASAP to avoid the project closing. If you'd like to close your project earlier, check out this support page.

Extending your study

Step #1: Update your calendar to reflect your new availability. 

  1. Visit your project dashboard. 
  2. Go to the “Schedule” section of your project and choose “Manage Availability”.
  3. Click on spaces within the calendar to create new time blocks. Note: The number of sessions you add should be greater than or equal to the additional number of participants you want to confirm.
  4. Save your changes.

Step #2: Increase the number of requested participants.

  1. Navigate to “Confirmed Sessions” in the “Schedule” section of your project. 
  2. Use the pencil icon next to "Requested participants” to increase the number of additional participants you’d like to recruit. For example, if you currently have 10 confirmed participants and would like 5 more, change this number to 15.
  3. Save your changes.

Step #3: Approve additional candidates. While our system will send new invitations to anyone who was approved and didn't schedule a session originally, we recommend approving a few more people to account for any changing availabilities. 

  1. Visit your project dashboard. 
  2. Go to the Participants tab of your dashboard and choose the candidate you'd like to approve.
  3. Click "Approve and Invite" in the bottom right hand corner of your screen. To learn more about approving participants, please see our support page here.

Questions? Email to reach your project coordinator.

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