user interviews help & support

How can we help?

Researcher Resources

Participant Resources

Frequently asked questions

What incentive and currency options are available to participants?

How do I refer someone to User Interviews?

What policies should I be aware of as a participant?

How do I use the Zoom integration to create and share meeting links?

So, how does this all work?

How and when are incentive payments distributed?

How do I delete my participant account?

How do I launch a project?

Are my study incentives taxable income?

How do I set up and preview skip logic?

What is Double Screening?

How can I and my team connect our calendars and create calendar events for sessions?

What incentive do you recommend for research studies?

What are best practices for building a screener survey?

I'm having trouble logging into my account.

Where can I view upcoming studies?