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Frequently asked questions
New here? Best practices to keep in mind!
How can I contact the study researcher?
Will you check if my upcoming recruit is feasible?
How do I launch a project to find participants for my study?
Can I schedule a private demo of your product?
Can you walk me through the recruitment process?
I have more questions for your team!
What are best practices for building a screener survey?
How do I approve candidates?
I'm having trouble logging into my account.
When will I receive my incentive payment?
Where can I view upcoming studies?
Can I cancel or reschedule a confirmed participant?
How do I update my participant profile?
I'm confirmed for a study, but need to cancel. What should I do?
