Help & Support

What should I include in my confirmation email?

written by
Jennifer Pecoraro
Last updated:
July 18, 2023

Researchers should use the "Instructions for confirmed participants" text field to help prepare participants for their upcoming session. Provide any details and instructions that will set clear expectations for participating in your study. This helps everything go smoothly and efficiently!

Looking for some inspiration?

Below is a confirmation email sample that could be used to invite participants to a one-on-one Zoom interview. Feel free to borrow this template and customize to meet your needs.

Confirmation email template:

Thanks for signing up for our study! In your upcoming interview, you will be asked to tell us more about [topic].

[Include any other details relevant to your study that help set expectations for the participant, such as level of depth or detail you’re expecting.]

Our session will be recorded and transcribed. Use of a webcam is [or is not] required.

Below are some tips to help you prepare for participating in a remote interview with us:

-Familiarize yourself with the tool(s) we’re using for this session: Zoom. You can find instructions on downloading and using Zoom here:

-Test your microphone, speakers or headphones, and webcam in advance.

-Arrive on time. If you cannot make your session, please message us at least 24 hours in advance to avoid a penalty:

-Please make sure you’re in a quiet space and minimize distractions during your session, and be prepared to provide clear, thoughtful answers.

-If you have any questions or need help, send us a message:
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