Help & Support

What is a prepaid balance?

Make paying for projects simpler by setting up a prepaid balance with us.

written by
Last updated:
October 2, 2019

A prepaid balance is exactly what is sounds like—a balance that you pay for in advance and use as a credit system towards your projects. Prepaid balances are setup on a company-level, and you will decide who have access to it. Any colleague who has access to the prepaid balance will be able to use it at no limitation.

Benefits include:

  • Easily allocate budget towards user research
  • ‍Streamline the billing process for your entire team
  • Manage users and access to balance
  • No invoice or billing fuss needed
  • No credit card is required to be held on an account
  • Accessible ledger dashboard that you can review at any time to see your credits and deductions

Interested in getting a prepaid balance started? Email for more information.

Was this page helpful?

Related topics

New to User Interviews? Get started for free 👇

Need Help?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.