User Interviews handles recruitment for our clients. However, once you are confirmed for a study, we try to keep all communications between the participant and the study researcher.
Our Messaging tool is designed to do just that. It will send messages directly to the study researcher. You can think of this tool as a chat box.
Here's how to find the messaging tool when you log into our account:
You can also find a link to the messages tool in your study confirmation email. It looks like this:
If you run into any issues or do not get a response from the researcher within 1 business, email our team at firstname.lastname@example.org.