Available for paid Hub subscriptions, sender profiles allow you to customize the sender email address and name automated emails are sent from. Users appreciate getting emails from those they're familiar with, so setting a sender profile is a great way to help build trust with your panel.
Automated emails are typically set from research@userinterviews.com. When you create a sender profile and add it to your project, emails will come from your email, such as melanie@acme.com.
You can also keep your tone and voice consistent with personalized messaging in an email template set, and update the look and feel of your emails by creating an email theme. Both premium email features are included as part of paid Hub subscriptions!
1. Under the "My Team" section, click "Domain Settings".
2. To create a new profile, click "Create a profile". To update a profile, click "Edit" next to the profile you'd like to update. To delete a sender profile, please email projects@userinterviews.com.
3. For new profiles, click "Create profile" to save. For updated profiles, click "Save changes" to save.
4. Your sender profile can now be applied to new and existing projects!