User Interviews Release Notes

See the latest updates to User Interviews, all in one place.

Erin May
April 4, 2018

We need your feedback to decide what to build next! Check out our roadmap and vote for things you want to see in our product, or submit your own ideas.

April 4, 2019 - See Why Participants Are Marked Unqualified For Your Study

There are a lot of participants scheduled on User Interviews every day. So we're constantly trying to improve the way you schedule and manage the participants for your research studies. One thing we've heard again and again from researchers is the desire to see profiles of participants who were, for some reason, marked unqualified in their study. So we've added this brand new view that will show you why a participant is marked "unqualified" from your study.

There are a few reasons a participant can be marked "unqualified"

  • They chose an answer you marked as "reject" on the screener survey
  • They're in the wrong location (and location is required for your study)
  • Their demographic characteristics are not a match
  • They've previously participated in a study with you

In the new view, researchers will be able to approve unqualified participants or mark them as "not a fit" for their study. Unqualified participants will be sorted from most to least qualified, based on the number of points on their profile that don't match a qualified participant for your study.

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March 5, 2019 - A Brand New Workspace

We've got a fresh new look 😎. We redesigned the main researcher workspace to be more user-friendly and all around easier to navigate. This sets the stage for us to make updating and adding features easier.

The new workspace in action

We're so excited about this launch our VP of Product, JH, wrote a whole blog post about it.

August 3, 2018 - Research Hub is Here

We created Research Hub to help companies make research a habit, to build a research practice. Research is your central command to seamlessly manage all your participants in one place.

Key features include: 

Populations - Build your own participant database. Invite users by link or CSV import. No need for them to create User Interviews accounts!

Custom data to build flexible populations - Add labels, custom attributes, and saved filters to your database so you can invite individuals or large groups to a study in a couple of clicks.

Private projects - Create private projects from your populations using our recruiting and research logistics tools like scheduling, screener surveys, incentive payments, and more. You choose who you want to see and invite to your projects.

Choose "My Own Participants" to start using Research Hub.

Learn more about Research Hub here. Read the full announcement here. Or check out the backstory here.

April 4, 2018 - Introducing “Schedule Participants Yourself” in Advanced Screening

Advanced screening is a great way to ensure you’re getting the very best participants for your study by speaking with them directly first. This is an easy $20 per participant add-on when you build your project if you haven't tried it yet. It looks like this: 

We’ve heard feedback from many researchers who take advantage of this feature that being able to schedule these participants directly while, or soon after, speaking with them would actually save you time.

So, now you can!

Here’s what that looks like.

1. Here’s your list of qualified participants. Click on the one you are having an advanced screening conversation with.

2. If you want to have a conversation about scheduling, and a agree on a time with the participant explicitly, just click on the “I want to schedule the participant in a specific time slot” text link as below.

3. You’ll be taken to a screen that looks like this. You know what to do.

4. Then this screen will confirm you’re all set.

We hope this advanced screening + scheduling improvement further enhances how you manage your user research.

If you’d like to be part of our big upcoming launch, sign up for the beta here.

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Erin May

Marketing, content, UX, CRM, and brand enthusiast. Customer and user advocate. Writer and editor. Lifelong learner. Strong opinions, weakly held. Lead marketing at User Interviews.

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