Deactivate or delete your account

Our team can assist with deactivating your account. Please email us with the following information:

• The email address associated with the account you want to deactivate
• Any necessary billing updates (ex. removing a credit card from your account)
• Any projects that need to be transferred to a new project owner

A project coordinator will be in touch within a few days with any follow-up questions and to confirm the deactivation.

Looking to delete a participant account? Check out this support page instead.