Learn how to create your researcher account, set up integrations with your favorite research tools, and manage billing and subscriptions.
Learn how to access our Premium Support add-on and what it entails.
Having trouble logging into your Researcher account? Here’s how to troubleshoot and resolve the most common login issues.
Limited free trials of Hub are available through Sales. Our legacy free Hub plan is discontinued as of May 2024.
Yes! Earn $50 by referring a researcher to User Interviews. The person you refer gets $50 too.
To ensure compliance with local tax laws and regulations, User Interviews is registered to collect sales taxes in certain US states.
Learn more about our subscription pricing and who to contact to set up or change your plan.
Invoices are sent between 3-10 business days after your final session. Learn how to pay your invoice by check, ACH, or credit card.
While project owners must receive all project notifications, collaborators can manage what they receive.
How to edit the contact, billing, availability, integrations, and other details on your Researcher account.
Make paying for projects simpler by setting up a prepaid balance with User Interviews.
Need to deactivate a researcher account? We can help.
Book a demo of our product for you and your team.
Receipts and invoices will be automatically emailed and saved in your project workspace.
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