In most cases, login issues are due to forgotten passwords (because it happens to all of us!). Below are steps for how to reset your password.
Visit the sign-in page for participants on our website. If you need to reset your password, click "Forgot Password?". You'll be redirected to a page that will ask you to enter your email address. Be sure to use the email address associated with your account.
Once you've entered your email, click "Send Reset Code".
Check your email for our "Password Reset" message. You can do two things:
Both will get you the same result. The second option is quicker!
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Questions or still having trouble? Email us!