Help & Support

I'm having trouble logging into my account.

written by
Melanie
Last updated:
June 9, 2021

In most cases, login issues are due to forgotten passwords (because it happens to all of us!). Below are steps for how to reset your password.

Resetting Your Password

Go to the sign in page and click "Forgot Password?". You'll be sent an email that contains a link—click it. When prompted to choose a new password, enter it twice and click "Update Password".

Create a new password that you will remember.
Do not enter the temporary password reset key on this page.

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