Help & Support

I'm having trouble logging into my account.

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Last updated:
July 20, 2020

In most cases, login issues are due to forgotten passwords (because it happens to all of us!). Below are steps for how to reset your password.

Resetting Your Password

Visit the sign-in page for participants on our website. If you need to reset your password, click "Forgot Password?". You'll be sent an email that contains a link—click it. When prompted to choose a new password, enter it twice and click "Update Password".

Create a new password that you will remember.
Do not enter the temporary password reset key on this page.

New here? Create a participant account.

Questions or still having trouble? Please complete this form so we can assist you!

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