Help & Support

Can I contact participants after my study has ended?

Getting in touch with past participants once a study has ended.

written by
Melanie
Last updated:
September 30, 2019

You'll notice that the Messenger tool will no longer be active when a study is closed. We strongly oppose researchers soliciting our audience for sales or marketing purposes.

With that said, you'll have forever access to the contact information of your participants who have confirmed and completed a session with you. You can access a past study, and download the participant data list. Feel free to reach out with regards to your study (i.e. follow up questions).

If you'd like to invite past participants back for your future study, create a new project and tell us who you'd like to invite back. We can transfer these participants over to your new project for you. Please note that recruit fees will apply to account for use of our scheduling tool.

Was this page helpful?
YesNo

Related topics

New to User Interviews? Get started for free 👇

Need Help?
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.